First Interstate Bank Nw Garden Valley Blvd, Roseburg

I don't usually write negative comments, but they provoked me enough that I seriously do not want to continue using this bank. Poor customer service and poor explanation seem to be their strong suit.

This bank has had it's ups and downs. Now that we are working with an accredited banking system things are much better. I couldn't be more pleased with a bank. They go out of their way to give you the best service. I have had problems with my account and they told me before I knew. I couldn't ask for more, but they gave even more. They went above and beyond to help me establish my credit again! Great personnel very, attentive to your needs. Thank you for being there for me. My credit score is looking SO much better!!!

Nolan at Garden Valley Branch Roseburg Oregon! Thank you for the excellent customer service! My friend Betty was having some breathing issues and needed cash. Instead of telling me what he couldn’t help me with he went out of his way to figure out how to get her the cash without inconveniencing her. Thank you thank you thank you!!!!

Gets one star because there is no option for a negative rating. Had an account with First Interstate 30 years ago and they continually messed up my account. First Interstate recently took over the bank I was using and are already screwing up my account yet again 30 years later.

Closing account Monday they held 8500 that got instantly transferred to me the dumb broad typed up something and flagged it, she's an idiot trying to control what happens with higher amounts, getting attorney and she will learn not to mess around

Incredible friendly and helpful! Absolutely love the tellers here!

Best service ever. The tellers are great and have always put a smile on my face.