First Horizon Bank Ponce de Leon, Coral Gables

I am an attorney in Miami, FL. I worked with Mr. Pierre Rodriguez, Assistant Branch Manager, at the Coral Gables, FL location in relation to a home equity line of credit. His attention to detail, competence, and personal attention were so top notch that I felt obligated to write a review (I don't usually write reviews for anything). From the moment I reached out to him through closing, he answered or promptly returned any call and provided a complete response addressing all of my concerns. He explained the process in depth and in an easy to understand manner. Closing was as smooth as could be. All documents were organized, accurate, and pre-tabbed for signature. But the real reason I am writing this review is because of the personal attention I received from Mr. Rodriguez. He is very personable, knowledgeable, makes you feel at ease, and would serve as a great contact for anyone looking for a "personal banker" they can call to deal with any and all issues personal or business banking needs. I strongly recommend him!

No one picks up the phone.

Very professional, they always guided me according to my needs, friendly attention. Thanks a lot