First Horizon Bank Capital Blvd, Wake Forest

This bank doesn't deserve the one star you have to put to comment but Jamie who is supposed to be a branch manager was extremely rude uncaring and disrespectful I was trying to cash a CASHIERS check and emphasize cashiers because she refused to cash it for me without putting a hold on it!! Who puts a hold a guaranteed funds??????I got to the bank before closing and she said because after debating with me why she didn't want to cash it, it could have been fraud, the bank was closed now and she did not want to take the time to verify it that I could go the bank it was drawn on yet I have account here!! Go figure!! As she continues to say she is closed she cutting of lights walking away saying sorry she was leaving very rude!!! I know I was stereotyped here in this situation but she'll swear I wasn't but I was but just know this manager has no intentions on going above and beyond for her customers just a heads up!!

I absolutely love first horizon! The customer service is always great and it feels good to be known on a first name bases vs another customer. The staff is always friendly and willing to go above and beyond to assist you. I highly recommend !

Gustavo is always helpful and friendly. I cannot imagine him being otherwise. This branch is amazing all the tellers are wonderful. I prefer this bank to the BOA which is another bank I use.

Thank you to Gustavo and the staff at Capital Bank. They helped us resolve a matter with our business account. He and the team were genuinely friendly and happy to help and thanked us for our business. Great experience!

First Horizon has always been most helpful with every banking need or concern that I have had. They are professional, and it is always a pleasure to go there. Thanks First Horizon, Wake Forest, Team!

We have been with Capital Bank for several years. The branch personnel to include the manager have always been friendly, helpful and very professional.

Horrible customer service! Bank puts the interest of themselves above their customers. When calling about an issue, Branch manager Gustavo was extremely disrespectful! We will be banking elsewhere.

Closed, no notice given to local customers. What a terrible way to run a bank