First Horizon Bank Mckee Rd, Charlotte

This bank is not ideal for small business. They have no sense of urgency when it comes to business. I requested a SBA 7(a) application 2 weeks ago and I have not heard from anyone yet. They lack basic integrity and the customer service is horrible. On multiple occasions I've had bankers fail to return phone calls regarding business they are conduction on my behalf.

Excellent bank, and I would say extraordinary services. This is one of the few banks that does not charge inter bank transfer fees. What a breath of fresh air, especially when other banks are charging for moving out my own money electronically. The staff is very courteous , helpful and kind at this location. I had opened my bank account here a while ago, and it was a very pleasent experience. Whitney walked me through every details of my bank account, how can I leverage the app and online banking, and what will best fit my needs.

I have had a great experience with First Horizon. Whitney has been amazing to work with. Really appreciate the personalized service and they really care about their customers. Switch to First Horizon Bank Matthews and you will be really happy you did so!

Whitney Myers went above and beyond to help me when I needed bank documents quickly for my home close. This branch is always very friendly and helpful! Very happy client. Thank you for going above and beyond in service.

Hands down, the best customer service. Whitney, Zoila, and Jo always go above and beyond for me. Although I’ve only been a customer for about 8 months, they have always treated my business as if we’ve been customers for years. Always a pleasure !!

Wendy is the best ever!!! This young lady will jump hoops to ensure you, that you are recovering accurate information about any and all items.