First Horizon Bank Overseas Hwy, Key Largo

Do NOT even consider getting a construction loan by First Horizon. Their insensitivity around Covid, supply chain & labor shortages demonstrates their lack of customer centricity. In the Florida Keys, the residential monitoring team harassed us consistently. They hosted empty threatening and bullying calls, letters, all stating that they would not fund work already started or completed that they committed to only because we did not complete project in one year. It took a huge toll on our family. We raced and settled on subpar materials, labor to meet their deadlines and after all, they did NOTHING! Why? Because they couldn’t! There is a pandemic, and I’m not the only project delayed. Thank you HoriZon for turning our dream into sleepless nights!

Went it to make a deposit to a First Horizon account. There was one teller and zero customers. She told me multiple times that the lobby was ONLY for account holders, so I would need to go back outside and usd the drive tru . . . apparently for peasants who do not have an account . . . even though I was making a sizeable deposit into a Horizon cusromer's account. I have never experienced such condecending snobbery from any bank. Definately NOT reccomended.

Jennifer Kunkowski is an amazing manager, she is the bestest manager of this company she kept me there after very unpleasant experience. all i request is that she gets a HUGE raise because she amazing.

Amazing. I agree with Mizell completely, the service was amazing and all the employees were very respectful.

I'm a snowbird, could not be happier with the service I always receive .