First Horizon Bank Austin Peay Hwy, Memphis

Everyone inside of this place is absolute incompetent. Only one girl moves like a rocket but everyone is lazy and collecting paychecks. Bank manager sits all day and stares at customers as the line grows longer and longer. Everyone needs to stay away from this bank

Horrible customer service. I went in this morning with a concern about a deposit. The lady that assisted me didn't greet me properly, she didn't introduce herself, and her customer service was not welcoming.

Poor customer service. I've never had to provide so much information to open an account. On top of that when I tried to ask the banker what I could use as address verification she just handed me a pink paper that said I needed 2 forms of it and proceeded to say NEXT to the person sitting in the lobby to come over. I felt rushed. I hope other locations are not like this one or I will not be keeping this account long. I also kept receiving inconsistent information over the phone and in the branch as I was told I could deposit a certain check online with no issues . As I got home , after she had looked at said check, I tried to deposit and I can only deposit 250$ online and my check was larger than that. I've worked in banks before and it's the WORST place to receive incorrect information. This location needs to straighten up. Very unprofessional location

Great service,and kind tellers that gives you their best when it comes to helping someone!

This location sucked the costumer service sucks wait time is forever please hire help at the Raleigh location the staff could sure use it 10 dumbs down!! Try regions

Love coming in side and everyone knows your name popcorn is always on point

Poor service time and always short staffed. Try regions

Manager at this bank is very unprofessional and rude