First Horizon Bank Decatur Hwy, Fultondale

I am absolutely horrified! This is the worst bank in existence. They trick you with their good customer service then charge fees laterally on top of fees. I called yesterday upset about a fee, that they charged after the balance had been brought to positive. And they added a other paid item fee because I was upset about the first one. I've never witnessed a bank treat their customers this way. They stay open by making the poor poorer! Do not bank here!

Got nice friendly staff polite one thing wrong they don't open till 9 in the morning and they close at 5 p.m. that's when everyone is getting off of work at 5 and like I said I'm closing my account out I'm going to move it to metrobank they open at 7:30 a m stay open till 6:30 p.m. ask my type of banking I don't have to rush rush rush through traffic thank you for your business I'm moving my account this morning

Very friendly n Helpful Staff. Mrs.Jamie Horsley was very helpful n assisting me with opening up my Personal n Business Account. Thanks Mrs Horsely

Wonderful bank. Friendly staff that goes out of their way to make sure their customers are happy.

Nothing but horrible experiences with this bank.

Leenise and her team always go the extra mile to make sure that the provide excellent service!

Great people always there when you need them