First Home Bank Main St, Sarasota

Consumer beware, do not work with Vanessa! This bank takes on more work than it can handle and when the going gets tough, they stop responding. Vanessa, claims to head up the lending division, spent more time making conversation than she did putting work into getting the actual banking done. We put our faith in her to get our PPP loan completed (which literally any bank can do at this point) and once she got busy with other loans she literally ghosted us. No replies to phone calls, emails or texts. Absolutely atrocious service. Shame on you Vanessa, you’re a time waster. We had so many options to choose from and we put our faith in you. Seems your only worth is casual conversations. Consumers, save yourselves time and take your business elsewhere, this bank is a fraud.

I am deeply disturbed by the service this bank has NOT provided. I applied for the PPP on the first day applications were available and still have not gotten a call from them. I’ve followed up everyday with no progress or even a call. Very sad. Not sure how they chose who gets a call first but as a current client you would think I would have gotten a call. Not happy.

This is an amazing bank that I always recommend to friends and family. I started a business account with them a year ago and couldn’t be more pleased. This bank deserves five stars.

Rates great, employees great. I personally think SUSAN WHITE should be promoted to CEO of First Home Bank. 😄👌