First Guaranty Mortgage Corporation Tennyson Pkwy, Plano

After waiting almost 2months to close on a refinance on our home for 50,000.00 where we would bring 87,000 to closing and they were still postponing the closing time for ridiculous paperwork. We told them to cancel our request after being misled. These people wasted our time and cost us an appraisal for nothing! Makita Young and whoever there NC rep was for refinancing. Mind you we were only refinancing a loan we got with them a year ago earlier, because we sold one of our other homes and wanted to pay our loan down. Avoid this mortgage company at all cost, good as there mortgage name is not good enough. Save yourself a head ache and a line of BS. If your story is similar to ours look at other options within your area with local credit union or bank.

I had a great experience with FGMC. Starting with the awesome support I received from my Loan Originator Steven Starr and Sr. Loan Processor Linh Nguyen, to how simple and quick my loan closed. Thanks for taking the stress out of what is usually a painful and frustrating process.

Anthony Simon, my Mortgage Loan Originator for our 02/19/2020 home purchase was a dream come true after dealing with a local lender that caused us to lose the home we originally wanted due to their lack of knowledge, organization and honesty. We had given up on purchasing our first home, when Anthony called and listened to me vent about our horrific experience! He could hear the fear of losing again in my voice! He ask for a chance to make it right so that we could purchase our dream home and he delivered!!! He was involved from beginning to end and beyond it!!! We couldn’t have picked a more involved, compassionate honest lender, more importantly, we couldn’t have prayed for a more sincere and attentive loan officer! He never dismissed any of our concerns as we previously experienced, making sure we knew he was there for us the entire way! I can’t rave enough of how much we would do this again and again as long as Anthony is the loan officer! He without a doubt made sure we got what we wanted and knew his purpose of involvement was to make sure we stayed happy along the way! There should be MORE Anthony Simon’s in the home loan industry!!!!

My experience with Good Mortgage was excellent! Scott and Dominic were very attentive to our concerns and were able to deliver our loan without any issues. I will absolutely recommend Good Mortgage to my family and friends.

We have now done two refinances with Steven Starr and FGMC and we will recommend them over and over!!! Steven is the absolute best and always has our best interest at heart. Both processes were so smooth and effortless and we got an amazing rate locked in. With the cash out options we have been able to make our dreams into reality. Thanks FGMC!

The experience with Shane at Goodmortgage was fantastic from beginning to end. He carefully walked through the impact of a VA IRRL with me in a no-pressure environment. The ease of providing the needed documentation and mobile closing made the process as seamless as could be.

Should have researched and read the reviews! Massive amount of incompetence and hoops to jump through at the last minute. We were set to close on a Friday and that Thursday spent hours jumping through their hoops resending information they received multiple times. Only to be denied due to my debt to income, on a Refinance! I would rate a negative star if I could.

At the beginning of the pandemic there was a lot of uncertainty, so I wanted to refi my home to reduce the payments. I couldn’t have asked for a smoother transaction or better results from Steven Starr and team. Top notch! It’s unfortunate I can’t give you guys more stars.

The FGMC team was extremely helpful every step of the way, I would 100% recommend them to anyone going through the home buying process. Extremely professional, prompt, responsive and patient in every way.

Apparently received a phone call from someone who works for this company, left no message to indicate their business to me. Would appreciate a message letting me know why you are calling.