First Financial Bank State Line Rd, Dale

Always a pleasure to do business with the people at this location. Always kind and service with a smile.

I was at this bank for many years when it wad still mainsource recently went to fifth third because the customer service there are very unprofessional. The tellers are the rudest, most unhelpful people you will ever meet. I go in to deposit or withdrawal money and it was like instead of greeting you with a smile they look at you like they do not have one care in the world. They look at you with the biggest, most unwelcoming smerks on their faces. I even caught the manager in her office playing on her phone instead of coming out to asist me when I decided to close my account. that place was the biggest mistake for the last few years of my life. and I wish everybody the best of luck at what ever clients they have not scared away yet. Mainsource aka First financial bank is the worst and giving it a 1 star rating is too much. Do not go here, go to fifth third. You will be glad you did.

Bring back the banks that actually did things for people. Can’t do anything in this bank unless you give this bank money and have an account with them. Went to get a piece of paper notarized and can’t even get that done because I don’t have an account with them. Thanks for wasting my time first financial.

Wouldnt notorize something because I dont have an account.

The staff inside the bank is friendly enough. Trying to get a call back on a question is terrible. They don't call back.

They do not have a public notary (they have a private one which I didn’t know was a thing). They failed to mention that over the phone so when I showed up to have something notarized they stated I had to have an account there.