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First Financial Bank Broadway Ave, Mattoon

2.4
(9)Loan Agency
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101 Broadway Ave East, Mattoon, IL 61938, United States

+1 217-258-8940

http://first-online.bank/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–4PM
CLOSED
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    $1000
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    Reviews

    2.4/5.09 Reviews

    A

    Amanda Kipp
    1

    The bank hasn't let the payment go through for an expensive camera so I called to get that sorted before trying to buy again. Cathy was extremely rude, interrupted me several times, and didn't even find the issue.... just "nope, don't see it, bye".... very bad customer service from her. Just because you're having a bad day, doesn't mean be rude to people on the phone...

    s

    shecky95
    1

    The worst so far wish i could find another bank right now ...daughter has separate account there and they took money from MY account instead of hers ...their excuse is she is part owner of my account which is untrue...I signed her on mine for POD ONLY...it stated it on the paperwork as well when we had put our accounts separate..since she had no funds to draw from they took it from MINE!!!WHAT A JOKE!! They should of told her she didnt have funds to draw from not draw from another individual account...idiots

    D

    David Heiman
    1

    Wow a 2.3 rating doesn't surprise me. First time dealing with this bank and its not meant for some one with a job.

    A

    Amanda Root
    1

    This bank is a joke if any other business was run this way they would not make it. I schedule a bill to be paid and it takes 3-4 business days. I have an account with another bank and it literally takes a minute for paid bills to show up. The ATM is dangerously slow I'm always afraid when using it I will be attacked while waiting 5 minutes for it to load.

    Response from the owner

    Hi Amanda, We appreciate your feedback and are always looking for ways we can improve your banking experience. We're sorry to hear this and will call you to rectify the issue. Thanks!

    N

    Nathan Meinhart
    1

    Very poor customer service. A failure to properly communicate the process of setting up direct deposit resulted in an unnecessary late fee that was not resolved on behalf of their mistake. Would strongly look at other banking options in the area.

    j

    josh m
    1

    Trash Their "fraud protection" is a joke.

    M

    Maria Garza
    5

    I LOVE THIS BANK!!! The service is fast and so very friendly not just sometimes but every encounter.

    V

    Victoria Behner
    1

    This branch has the absolute worst hours that make it impossible for customers who work to conduct business with the bank.

    Response from the owner

    Hi Victoria, We value your feedback. We're sorry to hear that we were unable to help you, and are always looking for ways we can improve your banking experience. We have extended telephone hours November 6 through November 8, and would love to help! You can reach us at 800-511-0045. Thank you for banking with us!

    C

    Cj Townsend
    5

    Love this bank always helpful no matter what

    Personal loan Providers Nearby in Mattoon

    FAQs

    • 1. How to Make Contact with First Financial Bank?

      You can make a phone call at +1 217-258-8940 or enter their official site and fill out the request form.
    • 3. How Can I Request a Loan from First Financial Bank?

      To get loans from First Financial Bank, you can fill out the request form on their website or go and visit the store. You are likely to drive your car there when getting car title loans. Visit our website to get more information about auto title loans.
    • 5. How Should I Do If I Can Not Make the Repayment of My Loan?

      Defaulting on a loan can lead to lawsuits and damaged credit scores. Make Contact with your lender if you have difficulty repaying the loan.
    • 2. How Do I Find First Financial Bank?

      You can find the store at 101 Broadway Ave East, Mattoon, IL 61938, United States. Try out Maps apps to get directions to First Financial Bank.
    • 4. Is First Financial Bank an Agency or a Lender?

      First Financial Bank is a Bank offering you various types of loan options. Click here to get personal loans with low interest rates for financial emergency fund.
    • 6. Does First Financial Bank Offer Bad Credit Loans?

      Yes. You can get loans with First Financial Bank even if you do not have good credit scores. It is also available to get personal installment loans regardless of your credit ratings on this page. You can also learn more about a personal installment loan via our website!