First Financial Bank Nw Washington Blvd, Hamilton

The teller was rude. I’ve been coming here every month doing the same thing and she told me I couldn’t submit a deposit without the slip from my landlord. I’ve been coming here 6 years. She definitely talked down to me. If the other bank had better hours, I wouldn’t come here

My boyfriend and I were super done with our bank and their lack of explanation of fees...we came into this bank and met new manager Brittany. She was extremely knowledgeable, answered all of our questions and did not have to wait at all! Best of all I walked out with a new debit card I can use very next day. Brittany is awesome and doesn’t offer things you don’t need or could never afford 😝

Everyone at this bank is nice except the lady with long brown hair that usually does the drive through she I cocky i will be switching banks soon. Get some compassion or don’t act like your better than everyone else.

First financial bank is the worst bank if you want to close an account. These people can't even close an account right. My account has.been closed.for about 3 weeks now and they where to cut me a check.but can't even do that right.and my stimulus check is trying to got into an account that I tried to close.

I went in for a new debit card and found out all the account types are changing where there will either be a monthly fee or I couldn't use their bill pay for free or I had to use my debit card 30 times, or some nonsense. When I asked for disclosures or terms and conditions, the banker couldn't provide any, which was troubling. I have worked in finance for 12 years, so I knew those were required BEFORE I changed my account tyoe. Apparently, they will give you a free gift on opening a new account worth $19.99, but I'd rather just have my account stay the same. Also, this has to do with the Mainsource acquisition, which makes little sense to me. First Financial used to be a Hamilton-based bank and my family has banked there since the beginning of time. We're all looking elsewhere.

Some of the friendliest people you will ever encounter, i dealt with them through business daily and was impressed i switched banks because of them. Good honest people whom are very knowledgeable.

Very courteous all the time. Efficient and friendly. Nice people who want to work!

I went in to the Washington Blvd branch to have my deceased mother's name removed from our joint account, and I couldn't access the account till they reset the pin on the automated phone line.

I'm so happy I live closer to this location now. Their service has been the best out of the other branches I've visited. Always prompt and very helpful.

The staff there are amazing. They always make you feel welcome. Always smiling. Great place to bank.