First Financial Bank W Northwest Hwy, Grapevine

This is a wonderful bank and everyone there is so helpful. Gayla Collins is absolutely great!

Customer first without compromise and that is why we trust them with our company's business. We know them on a first name basis because they know us on a first name basis. Travis Parker, Gayla Collins, Heather Yamane and the entire staff at the Grapevine location are simply always on point. Karie Holmes and the staff in the Treasury Management Dept. have provided products to enable our business to bank more effectively and efficiently. Ryan Craig and the Mortgage team made the real estate buying process seamless and flawless. This bank is not only incredibly good at banking but even better at building long lasting relationships.

Why I dislike First Financial Bank , After getting me all excited about setting up a personal and commercial account for my small business, the refused to give me a line of credit because of a bankruptcy 2 years ago... which is fine... even though my credit is awesome now. BUT...I told everyone I spoke with there that I would need overdraft and line of credit when I first approached them... they set me up anyway... And now that they cant do what they said... Travis at the Grapevine branch, who has the authority to give me a refund... is sticking me with the checks we ordered for $200. All I wanted was my 200 back and part as friends... Travis indicated this was my fault because Line of credit was My Caveat...I run a business and I always do right by my customers... for the last 16 years... this Bank does not...

Opened my first bank account today and Trina was great help! Thanks so much!

I’ve been with FFB since 1996. Great bank.

Best bank in grapevine. Friendly awesome customer service. Wouldn't want to be anywhere else. Thank you

Mallory was a great help with my many financial transactions

There is NO bank at this location. It is at 1015 W. Northwest Hwy., Grapevine, TX 86051