First Financial Bank High St, Hamilton

there always willing to answer any questions there open to serve you in person during normal hours and always put the customer first

I've been trying to order a new debit card for days. This bank is nothing but trouble...

This bank was the custodian of my companies HSA; they were always a major inconvenience to deal with. Their website is clunky and ancient. I worry about my information security with them. With so many banks in the Cincinnati area that care about their customers, I would not waste my time here.

This chain is evil to employees, Or there's an evil manager operating rouge! Due to a third party error. Not the customer(me), but a customer of mine created a problem with my account. The teller is being held responsible and is being threatened termination, because the ongoing efforts to remedy the problem aren't fast enough! This is less than a week! The teller"Angela" has battled with Cancer the last three years! Her manager "Stacy" has made the statement to me! "Bring in X amount of dollars by 5:30 tonight or Angela will be terminated.. Regardless that there are subsequent deposits being applied to remedy the situation. This is The branch in Highland, Indiana. at 45th & Cline Av. Never in my life have I been subjected to such a disgusting way to treat staff and customers!

I've never had any difficulty with their services. The staff is always friendly and willing to assist. Sometimes the ATM is out of service in front on High St., but the drive-thru in back is more convenient anyway.

Great people, great company from my interactions with them! The local branches in Celina, Van Wert and St. Marys Ohio have been nothing less than stellar. Just my 2¢... 😄

Everytime I go to this branch they are super nice and very helpful. I'm so glad I switched banks. I would recommend them to anyone. 😁

On hold for 3 minutes when calling to OPEN an account. Customer service is completely absent.

I was with them for years and they would not work with me over an overdraft charge that was taken out by bank error.

Love banking here, always greeted with a smile