First Federal Credit Control Chagrin Blvd, Beachwood

First Federal Credit Services are professional and courteous. They have an outstanding recovery rate and treat customers with dignity and respect. Titans Gym has used their services for several years and will continue to use them in the future.

We've had a long relationship with FFCC, and find them to be very professional and effective. We've also heard from some of our customers that we've unfortunately had to send to FFCC that their employees are polite and professional. We highly recommend FFCC!

Paid off a collection I wasn't aware of, 3 months still not reported to the Credit Bureau Called twice 1st time told there was nothing I could do it takes 90 days ( not true, I had another random medical one I paid, it reflected in 10 days on my credit) called 2 more times 4:30ish, phones off.

They sent me to collections for $135.00 after paying them $10.00 every mth. My credit dropped from 750 to 673 because of this. I can't believe they would do that without some kind of call, email or letter telling me that they were not happy with what I was sending them. Unbelievable....I am going to contact the BBB because this is absolutely the MOST ridiculous thing I have seen from a collection company.

We have utilized FFCC for several years and could not be happier. They are extremely professional and dedicated. They are very responsive to any questions we have. We have used several other collection agencies in the passed and the performance of FFCC surpasses by far any other company we have used. I highly recommend them.

Barb was awful. She never listened to my problem. She looked up my information when i ask about settlement she said no and she kept saying its going to stay on ur credit for 7 years....well i guess we are done here she hung up. Well I called back again today, Barb hung up on me again

Ian is Great! Such a good resource and always helpful with our accounts. You cannot pick a better collection company to suit your needs. Try them out, you won't be disappointed. Tell them Crystal sent you!

FFCC has been great for our business. Totally professional and excellent customer service! Finally found a collection company we are happy with after 30 years in business!

Place is a joke they say I owe $64 from a medical bill. Never received a notice in the past 3 years this account was in collections, nor have I received a phone call. It turned out i did owe the amount so i paid it, then asked when itll come off of my credit report. They said up to 60 days, Well, its still on there, and its been about 2 and a half months as of now. Why is this place even open with a 1.2 star rating?

Missy James ext 206 is Extremely rude and nasty and I'm disgusted at her lack of of professionalism. The doctors offices and this collections agency conspire to work against their patients attempting to cause financial hardship while breaking the law. It is against the law to not submit a medical claim to a patients Medicare insurance if available. This company would much rather submit the account to collections and risk ruining someone's credit.