First Credit Finance Sherman Way, Van Nuys

wrongfully reprocessed my vehicle, I don’t even bank with them ! And my vehicle is completely paid off to top that off. Horrible customer service

In this lifetime do business with this company again after paying all but my last two payments because I was laid off due to disability they repossessed my vehicle after paying almost $14,000 and Let It Go for the cost of the impound to the impound yard leaving me still owing $1,000 you know you think after all the years that I made payments on this and was never late and always on time that they would cut somebody a little Slack but not this company except they agree they will if they can screw you they will every chance they get

THESE PPL SUCK. THE CUSTOMER SERVICE IS HORRIBLE! THEY HAVE NO MANNERS AND THEY ARE ALL SO RUDE AND IT TAKES FOREVER TO EVEN GET A HOLD OF SOEMONE. TURN THE OTHER WAY DONT EVEN BOTHER GETTING INTO BUSINESS W/ THESE PPL!

MY NIECE FINALLY BOUGHT HER FIRST CAR UNFORTUNATELY THESE ARE THE PEOPLE FINANCING HER! TOTALLY UNPROFESSIONAL AND THE AGENT (FEMALE) THAT SHE HAD TO DEAL WITH TODAY HAD THE CRAPPIEST ATTITUDE NOT ONLY WAS SHE YELLING AT HER ON THE PHONE SHE ALSO HAD THE NERVE TO CURSE HER OUT!! WOW GOOD JOB ON HIRING "PROFESSIONAL AND PRODUCTIVE PEOPLE" FIRST CREDIT FINANCE...NOT!!! YOU GUYS SUCK BALLS!!

VERY UNPROFESSIONAL AND DISRESPECTFUL. COMPANY SENT ME A REPO ORDER I TOOK THE ORDER AND RECOVERED THE VEHICLE. THEY HAVE FAILED TO MAKE PAYMENT ON THE VEHICLE THEN WHEN WE THREATEN TO FILE ABANDONED VEHICLE ON THE UNIT THEY WANT TO START SLANDERING OUR FIRM AND THREATENING TO ARREST AND SUE US ALL. I FEEL VERY BAD FOR THE CUSTOMERS OF THIS FIRM YALL ARE GETTING SCREWED JUST LIKE WE HAVE FOR ALMOST 2,000.00 TO THESE PEOPLE

They suck n they are very disrespectful. I even spoke w the supervisor and said if I didn't like it then to speak to go to a Western Union. They are very rude overall. This business should really be regulated or monitored because they are very rude.

Maybe all these people that are leaving bad reviews have been more than a week late on their payments, I have been financing with them for a little over a year now, since November 2015, and have never had a problem with them, as long as you make your payments ON TIME like I always do, I have never been late, you should be good, they are always nice with me, the only reason that I am giving 4 stars instead of 5 is because sometimes they don't answer, and are hard to get a hold of, other than that, they are NOT as bad as people are saying.

I’ve had good experiences with them the are very understanding and helpful 👏🏻 Thank you very much got the help to Jennifer, Edwin, Cristina and there supervisor thanks!!!!!

Horrible my car was totalled due to hit and run they do not work with you they added 100 dallors to my payment and still trying to get as much money out of me while the can taking extra long with the insurance company they have hung up on me multiple time very childish people

HECTOR IS THE MAN! Thank you for all your help with purchasing my vehicle!