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First Community Credit Union Nelson Way, Katy

3.7
(7)Loan Agency
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25675 Nelson Way, Katy, TX 77494, United States

+1 281-856-5300

https://www.fccu.org/Katy-Market

  • Tuesday7:30AM–7PM
  • Wednesday7:30AM–7PM
  • Thursday7:30AM–7PM
  • Friday7:30AM–7PM
  • Saturday9AM–5PM
  • SundayClosed
  • Monday7:30AM–7PM
CLOSED
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    First Community Credit Union 01
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    Reviews

    3.7/5.07 Reviews

    D

    Dale Haines
    2

    Up until 4 weeks ago i would have given 5 stars. Very friendly personnel, easy financing. My issue is with the automatic tellers, i was trying to pay off my last car loan with cash and a check. I inquired with the clerk on-site about my pay off amount so i could write a check for the difference in cash i had. Went to the teller machine as instructed by the clerk, was told to insert cash first then the check after that was accepted. Inserted the cash, the machine started to count it then stopped and gave all the cash back except for 60 dollars. The clerk saw i was having problems with the machine and came over to help. I was told they would audit the machine that night and she wrote up a discrepancy report and said when they find the missing 60 dollars they would deposit it back into my account. Long story short. They never found it and now i am out the 60 bucks. Closed the acount today, figured if they took 60 bucks from me this time, how much will they take next. 12 years there with multiple loans now going to another credit union.

    Response from the owner

    Dale - We understand your frustrations and have escalated your comments to the appropriate department so this issue can be addressed.

    A

    Amy Fisher
    1

    My husband financed a vehicle here referred by the dealership and it is the most barbaric bank to deal with I cannot wait to refinance this car. They do not have a convenient online bill pay, you have to pay $3 to pay on line , or $15 to pay by phone. I have to physically walk into a location with a live check monthly to pay for this car. It is awful in today’s day of online bill pay I keep forgetting about this one and scramble to the bank every month. I am sharing with the dealership as well this is not a bank most consumers would be happy with for 72 months.

    S

    Susan Ovren
    5

    Andres is an excellent personal banker with outstanding knowledge and very congenial customer service attention. Highly recommend this credit union.

    Response from the owner

    Susan - We are so glad to hear you enjoyed your experience with Andres! Thank you for choosing us for your financial needs.

    D

    Denise Christensen
    5

    Jose Olivares makes this location. Too bad the CU isn't up to his standards. Banks somewhere else.

    B

    Bobby Garcia
    1

    This credit union is a joke ! 0 stars if possible stay far away ! Will be closing account ASAP !

    Response from the owner

    Bobby – Your comments have been received. Please send us your best contact information to [email protected] so we may reach out at a convenient time for you.

    A

    Andrew N
    1

    Bank and staff are great. The mobile app SUCKS!!!!

    E

    Edward Gonzalez
    5

    Good people, with a big heart!

    Response from the owner

    Thank you for the review, Edward! We love to hear about great experiences. Thank you for choosing us as your financial institution.

    Personal loan Providers Nearby in Katy

    FAQs

    • 1. How to Connect with First Community Credit Union?

      You can contact them at +1 281-856-5300 or enter their official site and submit your application form.
    • 3. How Can I Apply for a Loan from First Community Credit Union?

      To obtain loans from First Community Credit Union, you can submit your application form on their website or visit their physical store. You may be asked to drive there when getting car title loans. Click here to get further info about car title loans for bad credit.
    • 5. What Can I Do If I Am Unable to Repay My Loan?

      Missing payments on a loan can have negative effect on your creditworthiness. Connect with your lender when you fail to pay back the loan.
    • 2. What Is The Office Address of First Community Credit Union?

      You can find the store at 25675 Nelson Way, Katy, TX 77494, United States. Use a Maps app to show routes to First Community Credit Union.
    • 4. Is First Community Credit Union an Agency or a Lender?

      First Community Credit Union is a Credit union helping you out of financial emergency. Click here to get personal installment loans for financial emergency.
    • 6. Does First Community Credit Union Offer Loans for People Who Have Bad Credit?

      Yes. You can get loans with First Community Credit Union even with bad credit. It is also available to get online installment loans regardless of your credit scores via our platform. You can also obtain more details about personal installment loans from this site!