First Colony Mortgage W Center St, Orem

I put an offer on property from edge homes, in Herriman. Part of the contract says I have to get pre qualified, through first colony, their "preferred lender". So I did, even though I was already pre qualified through another lender. Once under contract, I received an email basically saying congrats, emily rowley is an expert, now turn over personal info. The following Monday, I called her office. The guy I talked to said, congrats, turn over your personal info, emily is on vacation. Call back in a few days.To this day, about three weeks later, I have yet to talk on the phone or in person. And I've called her office three times, including the mentioned conversation. When she got back, she quoted me VA backed rates, then said hold on, we can't do VA on this loan. Then she quoted me other rates, which they locked in. Going through initial disclosure, I saw that she had owner occupied marked instead of investment. If I just signed on the dotted line, I could have faced fraud charges, for lying on a loan app. I notified her & her assistant apologized, not emily, & notified me those rates aren't valid. I learned that edge homes/first colony mortgage will not live up to their word , if it hurts their bottom line. So at that point I had enough of the edge home experience, & pulled out. I found emily to be anything but a "preferred lender". It's nice to know that a vp from edge homes can get her on the phone at will, but the guy spending about $400k over the life of the mortgage can't. So, I would like to thank edge homes & 1st colony for a truly wonderful edge homes experience. That I'm more than happy to do w/out. They only reason they got 1 star out of me, is because it wouldn't let me post w/out giving them at least one.

on the day of the closing we didn't feel so welcome, the person handled the paypers she offer a translator person and we speak English, also she was explaining the papers too fast and I had to stop her and re-ask her questions ans she looked bothered by my comment, also wen we left the lady on front desk she congratulated other costumers for the house and for us only said, "have a good day' Also the other lady she forgot to give us the information for the wire transfer money. apparently she want to finish faster with us because she seemed to be in a rush, which we didn't find very welcoming. I mean come on it's our first house and it was supposed to feel a bit more special.

Top notch service and communication - the educate you on options. They use modern (electronic - paperless) tools. The best rates we’ve gotten too! Scott Chappel and Jessica Dahl From FCM are so good to work with.

Shelia beckstrand was our loan officer and she is truely the most amazing person. Shelia is kind, professional, and works hard for her clients. I would highly recommend go to her for all your home loan needs.

I not only did my loan with First Colony but have referred a few friends as well. Everyone was well taken care of. They went above and beyond. Cannot say enough good things.

Emily was wonderful always there to walk us through our loan process and was very patient with us we had many obstacles to go through but were able to get the loan we needed and I would highly recommand her to everyone that is getting a Home Loan. she is always nice and helpful I cant say enough about her. Thank you so Much for helping us get our Dream Home!!!! Gretchen and David Foster

Overall, Dan Ross was a pleasure to work with for my new home loan. He was always available by cell and email to answer all questions, 24/7. I really appreciate his professionalism and my home buying experience overall!

I had the best experience with Jackson and Katie! They were incredibly fast and professional! Katie was really kind when I didn't understand something, and she would explain things in terms that I could understand. They were really helpful in getting my loan to be where I needed the payments to be. I'm really grateful to them for the amazing work they did for me!

This is our second time closing a loan through corey shelley....he has a great team that knows their stuff. We had no suprises and a quick close. Overall a great experience! We have had other loans in the past with other companies that charged hidden fees and made promises they couldnt keep. I totally trust corey and first colony they have never led us astray!

Great experience getting my loan through these guys. Jackson did an excellent job; VERY on top of things. These guys won my trust and I'll be recommending them to others any chance I get.