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First Citizens' Federal Credit Union Orleans Branch MA, Orleans

2.9
(5)Loan Agency
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198 MA-6A, Orleans, MA 02653, United States

+1 800-642-7515

http://www.firstcitizens.org/

  • Saturday8:30AM–1PM
  • SundayClosed
  • Monday8:30AM–4PM
  • Tuesday8:30AM–4PM
  • Wednesday8:30AM–4PM
  • Thursday8:30AM–5PM
  • Friday8:30AM–5PM
CLOSED
    First Citizens' Federal Credit Union Orleans Branch 01
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    Reviews

    2.9/5.05 Reviews

    V

    VC Smith
    5

    Been going to this branch once a month or so for about five years. They are always extremely helpful and personable. Far and away the best bank/CU I’ve had. Obviously times being what they are we all need a little more patience with each other compared to pre-pandemic, but even with the understandable changes to how they operate I’ve never had a single experience here that wasn’t top-notch.

    Response from the owner

    We appreciate your kind words and being a valuable member of our community!

    D

    Drew Crossen
    1

    Went on a trip to Costa Rica, called the bank and told them EXACTLY where I was going, both the town where we stayed and the airports which I traveled through. Two days into the trip the "fraud detection" went off THREE times and I was trapped in a foreign country without access to my money. Question 1: Why did it go off at all? Question 2: Why would my card still be open if it went off twice? After finding someone with a phone and sorting that BS out, it went off a THIRD time while I was on my way home, and I was unable to get a hotel for my layover. Bottom Line: I should not have to ask for permission to spend my money. This in combination with the absolutely ridiculous business hours (anyone with a job is unable to get to the bank before 4) means its time to switch.

    Response from the owner

    Good morning Drew. We are very sorry for this poor experience. We would like to discuss what happened further to ensure it doesn't happen again. Could you please reach out to [email protected]? We will connect you with a senior manager. Thank you for being a valuable member.

    J

    Jess Johnson
    1

    No more withdrawal slips, no more atm deposits, and the manager is rude. Yell your account number to the world, because small sheets of yellow paper are much too expensive. No atm fee reimbursement, no warnings on when they will close your account due to overdraft. I thought credit unions were supposed to be better than big banks, no?

    M

    Michael Watts
    5

    Always personable and accommodating. My wife and I have been a customer of this bank for 5+ years. Michael McCormick has gone out of his way to help us at times. A great local bank!

    S

    Sarah Flaherty
    1

    Orleans branch is awful. Waiting in line for the teller for over 30 minutes when there is only 2 customers in front of you. Call customer service and wait another 45 minutes on hold...

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    FAQs

    • 1. How to Contact First Citizens' Federal Credit Union Orleans Branch?

      You can get in touch with them at +1 800-642-7515 or enter their website and submit your application form.
    • 3. How Can I Apply for a Loan from First Citizens' Federal Credit Union Orleans Branch?

      To obtain loans from First Citizens' Federal Credit Union Orleans Branch, you can submit your application form on their website or head over to the store. You are likely to drive there when getting title loans. Explore our site to learn more information about car title loans for bad credit.
    • 5. What Can I Do When I Fail to Repay My Loan?

      Missing payments on a loan can have negative effect on your creditworthiness. Contact your lender when you can not repay the loan.
    • 2. How Can I Get to First Citizens' Federal Credit Union Orleans Branch?

      You will find this company at 198 MA-6A, Orleans, MA 02653, United States. Use a Maps app to show routes to First Citizens' Federal Credit Union Orleans Branch.
    • 4. Is First Citizens' Federal Credit Union Orleans Branch an Agency or a Lender?

      First Citizens' Federal Credit Union Orleans Branch is a Federal credit union helping you deal with money worries. Enter our website to get small personal loans for almost any purpose.
    • 6. Does First Citizens' Federal Credit Union Orleans Branch Offer Loans for People Who Have Poor Credit Score?

      Yes. You still have chance to get loans with First Citizens' Federal Credit Union Orleans Branch if your credit score is not good. It is also available to get online installment loans regardless of your credit scores via our platform. You can also find some useful info about installment loans via our website!