First Citizens Bank SC, Fort Mill

If I could give this zero starts I would. These are the most rude, and unprofessional people I have ever encountered in my life. The branch manager randomly decided to close my joint account with my husband because she didn’t like his “tone” with her. She waited to close it the night before his direct deposit hit the bank. Please take your business elsewhere and do not waste your time with First Citizens.

Recently rented a condo for a week in Florida. Had a great time. On the last day we realized we forgot our checkbook and homeowner we rented from didn't have a card reader. My withdrawal needed exceeded max daily amount and in attempting I locked my account. Now I had no money and no way to get any later. Called Pat and she worked over two hours with two phones, one to me and one to card services to finally get everything fixed. Unbelievable feeling knowing you are not alone, even when you're stranded a long ways from home. Give Pat a raise or a big pat on the back from me.

Brandon Chastain, Manager of Business & Consumer Banking, keeps the loan process simple. He has helped many businesses in our area get the funding they need when they need it. I highly recommend Brandon and First Citizen's Bank!

The lady in the drive thru always takes forever to key in my house payment. If you plan on doing business with this one then be prepared to spend your whole hour at the drive thru. It makes me angry to deal with her every time and sometimes I don't even get to eat my lunch. Or I will have about 5 minutes to eat!!

Beware of of opening up a checking account at this bank. They do a hard pull on your credit report. Lowers your credit score.

Friendly service and free business checking.