First Citizens Bank Hwy 105 Ext, Boone

first citizens bank as a bank but the Boone branch has the absolute worst customer service of any bank i have ever delt with. The tellers are rude and they treat you as if you are a bother to them. They advised me in an unprofessional manner that it is simply a courtesy for them to count my money and check totals but that it is my responsibility to add that up for them. I dont know how this bank stays open with their pathetic customer service. The tellers never greet you back when you speak to them or ask what they can do for you today. I have never dreaded going to the bank till i started banking here

Back in 2006, i built my log cabin here in Boone. First Citizens is who I chose to finance my construction loan. They were so helpful, I switched all my banking needs over to them. First Citizens of Boone, is the best around for serious banking. A couple one star reviews on here are false, just impatient idiots going through the teller lines. Don't listen to them, this bank is the best around for local folks.

Some of the tellers at this location have a different understanding than I of the definition of the word 'customer.' These associates act as if they are doing a favor rather than serving their customer's needs. I do not know when I was treated as poorly as during my recent visit to this bank.

Probably the slowest bank I’ve ever been to. I compare it to a McDonald’s drive thru at 3 am. You’ll be there for a while