First Citizens Bank Plaza, Shallotte

This bank may be a good choice for personal banking. However for small businesses I do not recommend. Not only do they have one of the highest fees for a checking account for a business; they charge you to even deposit cash. After researching this; I found they are the only large bank that enforces this fee. Since Covid small businesses are lucky if they survived and clearly this bank does not care about small businesses or they would not enforce this fee. Tellers get paid to make deposits. We pay monthly for our account. Now we are being charged to make cash deposits. We have now had to contact Federal Reserve to investigate the many fees we have paid on our multiple bank accounts. This is the only branch that has ever enforced a fee and the tellers always seem rude and like they aren’t getting paid to do a job!

Worst banking service I have ever experienced. I came in to get my money in bigger bills and this rude lady just threw the money at me. I HATE THIS BANK!

These folks are awesome. Always with a smile. Great down home bank.

I use both locations and having been banking here for 7 yrs.