First Cash Pawn W O. Ezell Blvd, Spartanburg

Had an entire necklace rudely declared fake. Didn't stick to magnet and was stamped. They wouldn't check it in front of me. The only thing I could find was one circle between clasps that was magnetic.

Visited First Cash for a quick loan and they gave me what I ask for without hesitation. I will recommend them to anyone. Great experience. 👍

I've done business with this store for several years. I've never really had any problems with them. Out of the multiple items I've bought from them, I've had 2 things that didn't work properly. Each time, I took the item back to the store the following day, and if they didn't have another comparable item that I liked they promptly gave me my money back with no hassle. I will say that this store lost its manager a few months ago, and it's not as good as it used to be.

I have been dealing with them for a few years and thamey have always been great with me. Very professional and very welcoming.

I was in this store with my husband looking for a hand held console and we overheard the employees talking with someone who came in to pawn a PS3. When they asked what he wanted for it, they literally laughed in his face and told him that was a ridiculous amount to ask for. It was extremely unprofessional and I felt awful for the man, as I'm sure he was embarrassed. We should have taken that as a sign to not shop there, but my husband found a PS Vita that he wanted, so we bought it with a "30 day cash back warranty." He tested it in the store, but when he got home to play a game he realized there was something wrong with the memory card reader and the buttons would only work when you weren't playing a game. We came back the next day to return it and they told us that they had no record of a warranty, but on a receipt there was clear indication that we purchased it, so the woman finally agreed to let us return it, but only for store credit. My husband came back a few days later to put the store credit toward a laptop. It took 25 minutes for someone to ask if we needed help and the way the woman asked was by rudely yelling out to the entire store "Does anybody else need help?!" The sticker on the laptop he picked out said that it came with Windows 10, but when he opened it to test it, he realized it was Windows 8, but he was fine with that because he could easily update to Windows 10, so he bought it. However, when he got home, he removed the sticker and noticed something gross and crusty underneath it. They had used the sticker to hide the residue so they wouldn't have to clean it. This store has the rudest most incompetent employees I've ever seen at any store and after our terrible experience here, we will never go to this store again. Every single person that works here should be replaced. We've never had a bad experience at the other two first cash pawn shops in Spartanburg, it's only this store. Skip this location and go to the one on 221.

Terrible customer service like others have stated Edit:it's April 2nd 2021 now I thought maybe this placed changed after a couple years.. Was I wrong, put a handgun on lawaway in late Feb I did another back ground check in the middle of March which had a delay. So I waited two weeks to come get it out and they told me they sold the handgun and kept my money I paid down on it. They never called me or anything to let me know it would be expiring,ok cool I figured I would just get another gun. Was I wrong, he claims I'll have to do another back ground check which would be another delay again on it to come back. Background checks last 30 days at the least why the hell would i have to do another? I'm done with this place from here on out, and I would advise others to stay away from here

Purchased a ps4 and 2 controllers 02-16-2019 with a 14 day warranty tried to return it on 02-18-2019. I pulled in the parking lot at 6:57 pm, they close at 7 and the doors were already locked with the sign off. A guy in a truck pulled up and walked up to the door, they let him in so I walked to the door behind him and they had locked it again and refused to let me in even though the guy was in there walking around shopping. As a retail worker I know how frustrating it is when people come in last minute, that being said you have OPEN hours for a reason. My dog had surgery in Greenville today and the earlier I could get back to my house and get the ps4 was about 6:35 so I rushed 20 minutes back across town for them to let someone else in, but not let me in. That's fine though, instead of doing an exchange I will be getting my cash back and taking my business elsewhere. EDIT: Went back in on 02-19-19, manager was there and took care of it. Exchanged the ps4 for another one and gave us a free game for the inconvenience. It doesn't completely fix my opinion of the employees attitudes, but I appreciate that they tried to make it right.

This place is a rip-off. We needed a lawnmower so we stopped by to pick one up. What we found was an over priced, nasty, and dirty mower. Do they even clean this stuff before they try to resale? Anyway, after being there 20 minutes being ignored, we left and went to Lowes and found the same exact BRAND NEW lawnmower for the same price as this place. They're selling junk at brand new prices!!! So glad we left and went elsewhere.

Worst experence. Your workers are the RUDEST I have ever come in contact with. I have been in retail for 24 years and never treated my customers like your associates do. I walked in to pawn a couple items and one of the was in its original box because some people in the world do not throw there boxes away. You worker whom ever she was (blonde hair) did not even give me time to ome up to the counter but decided to ask me out loud while she had customers in front of her did I have a recept. Well no I do not because I bought it online originally. If that is the policy then that is fine but do NOT embarrass me in front of other customers. I have spent a good amount of money in there but never again if that is how you talk to customers. I understand you have people who try everyday to get over on you however not everyone is not a theif. I will never shop or recommend people to shop at this pawn shop ever and I deal with a lot of people at my job and I just hope that the blonde woman who felt it was nessasary to embarrass me NEVER shops at my store.

Me and my fiancee have used this pawn shop multiple times without any issues up until now. One of our most recent pawns was a handgun. We didn't want to pawn it but we needed cash to pay bills. Before doing the transaction the guy seemed very fascinated with it. It's a nice firearm and fairly expensive for a handgun, it's a satin nickel plated rex zero 1cp. This gun was special ordered brand new with a total of 350 rds thru it in the 1st and only shooting session before pawning. In short we pawned it with no intentions of selling it. When we returned to get it my fiancee brought it out of the store, she said she wasn't gonna pawn anything else here because something seemed off. We went home and she asked me if I had been shooting it recently and then she told me she thinks someone has been messing with it. With that being said I fully disassembled the firearm to inspect and re-lube for storage. I noticed it had been recently shot since it had been pawned. I know this because before pawning I was the last person to use, clean, lube and touch it. The exterior had been cleaned by someone other than myself. I know this because I intentionally left a small hairline webbing on the exterior near the guide rod which is gone now. I needed a new brush to scrub it which is why it was left there. I continue looking and the breach face was covered with soot, the interior frame had pieces of brass shavings, the interior frame also had granules of unburned gunpowder, the brand new hogue piranha grips showed signs of some type of cleaner being on it such as gunscrubber/brake cleaner. This wasn't there when this handgun was pawned and I know it because I cleaned and checked this gun the day it was pawned to make sure it looks good. I even installed the grips the same day after this gun was cleaned and lubed. I do thank whoever cleaned that webbing off for me though. I also thank you for loosening the stiff spring by putting more rounds thru it.For the record if you wanted to shoot, test, or whatever all you needed to do was ask rather than fail to be sneaky. Not a big deal for us so I won't argue about it, but we won't be doing business here again.