First Bank of Dalton N Hamilton St, Dalton

Love this bank have had an account here for 15 years very nice bankers and haven't had any problems with my accounts any questions or if I needed help setting something up they are always more than happy to help I think this is a great bank

Today I was stranded when my car broke down in the middle of a parking lot. I popped open the hood, and I might as well have been staring at alien technology. I didn't know what to check. I gave it a couple thumps here and there, but when I turned it on, the engine spluttered a couple seconds before dying again. If it wasn't for this young man, I would have had to pay for a tow truck and a mechanic. He didn't have to stop and help; he could have gone home to enjoy his evening. When I tried paying him, he wouldn't accept it, and he said he was happy to help. The First Bank of Dalton is known for its great quality and customer service. I've heard a lot of praises for them. Sometimes it's easy to forget what an exceptional job local banks do. Not only can local banks provide a great quality of service, but it can also feel homier with the friendliness of a close-knitted community. Their employees are not only skilled, but they also embody our southern hospitality and a drive to help each other out. Keep up the great work!

Do not bank here. Horrible customer service. They do nothing to protect you or your account. They do not have draft protection in place. You cannot trust them with your money. When it comes time for your new card,you never get it in the mail. You call and they say they are on the way and they never arrive so you end up going to the bank and then are told oh we ran out of cards. That info would have been more useful 2 weeks ago before the current one expired. Just do not bank here. Also,the only ATMs are at their locations.

They’re not approving only Apple Pay but blaming it on apple I’ve used Apple Pay before whey can’t they do their job my god

Been banking here for almost 20 years. Will be closing my account this month. Service is now HORRIBLE. You can’t speak to a person period, there is always an excuse or you get voice messages. I will happily go to a bank that can answer the phone and treat you like a person and not a number!!

I don't know how this bank has gotten 4.8 out of 5? I'm sure the loan department was not included in the 4.8 rating. How can you process a loan for 10 weeks, make those people jump through all those hoops, then pull the plug. In my opinion, a sense of decency is lacking at this bank. If I could rate no stars, I would.

Really amazing bank, very accommodating and quite friendly. Couldn’t ask for a better place

Great service just the ATMs are always broken!

She said I can't open an account because I am from Michigan. Horrible service

Very slow on posting deposits