First Bank - Candler, NC Smokey Park Hwy, Candler

Predatory banking practices. Imagine signing a kid up for a premium checking account, knowing that his job is only for the Summer, keeping him on said account after direct deposits stop, and continuing to charge him $20.00 a month without even notifying him, or giving a full refund. Just go to a credit union or something.

I have had nothing but premier treatment at Asheville Savings Bank. They have gone out of their way to make me feel like a valued customer. The staff is competent and the wait is not long if you ever need to speak with a banker. Their fees are much less than the big banks, plus you get personal attention. They now have my personal and my business accounts.

There is a very long story about the negative and continuous relationship Asheville Savings bank chose to have with me. I have worked with a half dozen banks both personally and professionally and I have never been treated so poorly. Long story short, because I needed banking services beyond just cashing a check or using the ATM, I was essentially kicked out of the bank. In my opinion I was treated like a criminal. I am traditionally a huge fan of regional banks and that is why I chose to bank with ASB when I moved to Asheville. If you just want to cash a paycheck or open a CD, then I am sure this bank can help you. But if you plan on using more than the bare minimum banking services then I would look elsewhere.

Used to be a great bank. But, now you go to one of the newly acquired locations and get treated like a second class citizen. Go with a credit union, First Bank is just a Wells Fargo pretending to be a local bank.

I’ve always received great service and assistance from the folks at Asheville Savings Bank.

The most courteous and professional staff. Top notch customer service!

Customer service sucks at this branch will be moving account!!!