Firefighters Credit Union 5th Ave S, La Crosse

Bad cosumer service the cashier at window didn't speak to me gave me a blank stare.The person generally seemed more robotic not wanting to deal with you.A cashier inside turned and gave me a grumpy look while I was waiting on my money orders. It was like a look of not wanting me to be there. Its gone downhill after I stood up not wanting to be hounded by the cashiers in November.

Well, I've dealt with FFCU on a few house loans and a personal loan and they were always amazing. Sadly, due to "New Rules", they've resorted to lies to get your business. Troy told me new Fannie Mae rules won't allow them to fund my loan until after my first paycheck at my new job. But they could do an in house loan and then refinance to a Fannie Mae loan. That's a lie! Fannie Mae doesn't have that requirement, but FFCU does. So they were lying to me and hoped I wouldn't catch on. I found a mortgage broker who is doing my Fannie Mae loan now and surprisingly enough, he can do it before I start my new job!! Interesting, huh??? Shame Shame Troy and Bruce.

We always go thru Amy for loans. When we first got our car, we didn’t know much about how the loan worked. She’s very knowledgeable, listens well, she makes sure to cover every single thing we need to know about buying a car and she works as fast as she can to get paperwork done as smoothly as possible. We live in Onalaska where there is an office here too but we don’t mind the extra drive to the south side because she does an amazing job. Her and Hansen are great at the La Crosse location so I highly recommend them if you’re on the market for an auto loan.

Best financial institution. I am always treated professionally and kindly. Would highly recommend Firefighters to anyone.

NOT EVERYONE IS WELCOME!!! My boyfriend wanted us to have a joint account and they WOULDNT take my MONEY. Went to Marine Credit Union.

I absolutely love this bank and the tellers customer service is off the charts fantastic!

I love banking here. The representatives are helpful, understanding and patient. Top class

Went in there at 10:04 weds the 14th. rude customer service. So disrespectful