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Finex Credit Union Burnside Ave, East Hartford

4.8
(23)Loan Agency
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616 Burnside Ave, East Hartford, CT 06108, United States

+1 860-282-0001

https://finexcu.org/

  • Saturday9AM–4PM
  • Sunday10AM–2PM
  • Monday8AM–7PM
  • Tuesday8AM–7PM
  • Wednesday9:30AM–7PM
  • Thursday8AM–7PM
  • Friday8AM–7PM
CLOSED
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    Personal Loans Near Me In East Hartford of Connecticut(CT)

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    Reviews

    4.8/5.023 Reviews

    J

    Joseph Lamson
    5

    I was very pleased with the service and efficiency I experienced from Sam B. the loan officer in charge of my loan. She answered all my questions and was very polite. I highly recommend First New England Credit Union!!! 5 stars!!

    Response from the owner

    Thank you so much for your review! We appreciate it a lot!

    A

    Alexander Figueroa
    5

    I can't be more happier with FINEX credit union. I am a member for couple of months ago and got approve for a small loan to repair my vehicle. Thank you for the opportunity. I will recommend them to anyone. There is no fee for checking and savings account neither.

    N

    Nangelie Ferrer
    5

    We have worked with Josephine Gonzalez at FINEX CU in East Hartford, CT on many ocassions... and we keep going back. She is knowledgeable and very responsive to all our requests. It has always been a pleasure to work with her and the process has been nearly effortless. We would recommend FINEX CU and Josephine Gonzalez wholeheartedly.

    A

    Amy Holt
    4

    I was unhappy with the rates charged for my accounts so I called to speak with a customer service representative. The representative was very helpful. She managed to cut our costs from $18 to $5 a month! I wish I had called sooner.

    B

    Bobbie Jan Montgomery
    5

    I applied for a loan and was approved the next! My loan officer was Josephine G. and she was great! I would definitely recommend FCU for a loan and ask for Josephine!

    R

    R Dickerson
    1

    I'm almost 38 years old. I've had my checking and savings account here since I was literally a baby. My mother opened it up so my grandparents could get savings bonds and stuff, plus for her to put money in it for when I was older. This was back when it was First New England Credit Union.. and well, they might might as well change their name to Bank of America or Chase. They are not a Credit Union anymore. Fees fees fees seem to be their game now. $20 charge for a lost card replacement???!! $5 fee per card per month if you don't meet a transaction limit?? This isn't my primary bank, but I still use my account frequently and this is just ridiculous. My primary Credit Union, if you lose your card they literally print one up for you free of charge right there inside the bank.... and it's a Chip Card as well so don't tell me it costs more because of that ( like the lady I talked to at Finex tried to pass that excuse off as) I'm really disappointed in Finex because Credit Unions have a better reputation than big banks, but definitely not here.

    Response from the owner

    Thank you for your feedback. After reviewing this situation (specifically the replacement card fees) we agree with you that they should be lower. We will immediately lower replacement card fees to be: $5 for Premier relationship (primary) members and $10 for general members. You have been given a credit for the difference of $10 and we will have our Business Development Manager Mary Sullivan reach out to you to minimized any other fees being charged. All members will benefit from this change effective immediately. Finex has been reevaluating and reducing many fees, especially in the dominant checking category of debit overdraft fees. This fee has been reduced from $32 to $23 over the last few years. We will continue to reduce other fees where possible. By way of contrast B of A charges a $35 overdraft fee that is quite standard with most other large banks. On their 2019 fee schedule posted online pages 7-15 you will see many other fee comparisons that illustrate a dramatic pricing difference in favor of Finex Credit Union. With regard to service, our Net Promoter Scores and overall satisfaction scores (conducted by a third party) are excellent, higher than any period under our prior name of First New England FCU. We are sorry that you have not had a good experience and will work with you to improve. Thank you again for your valuable feedback.

    J

    Jose Miranda
    5

    I had never heard of this credit union until I received my packet from the union I'm in and I have to say Mary was kind and helpful, she did everything in her power to get me approved for a personal loan where other places didn't. I'm gonna be a member for as long as I can

    K

    Kevin Michaud
    5

    There are good people working here who are empathetic, and eager to assist their members from East Hartford like me! I recommend that you switch from your big bank to a genuine local community credit union like FINEX!

    N

    Nick Mangene
    5

    I've been a member since the early 80's when it was the Teachers CU, then First New England CU and now Finex. It appears that I am very satisfied with All of these credit unions. In all these years, I have always been satisfied with the services and friendly, helpful staff.

    C

    Carol erling
    5

    OK. I am not a fan of FINANCING, but I recently got a car loan at First New England Credit Union and I am thrilled. I qualified for their special rate (these rates are subject to change) and saved significantly over the dealer's banks AND over a bank that I had already financed a car through in the past (paid that loan off 6 months early, so had a very good relationship with them). I am able to make an automatic payment every two weeks that coincides with my payroll cycle and that will give me a full extra payment directly onto the principal each year. Courtney was a busy person during the period I was deciding on whether to buy or repair, but she accomodated my schedule by missing her lunch and I was in a new vehicle quickly and easily. I have visited the Rockville Branch also and everyone was very accomodating and so incredibly friendly.

    Personal loan Providers Nearby in East Hartford

    • Personal Loans
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    FAQs

    • 1. How Can I Connect Finex Credit Union?

      In order to make contact with them for loans, you can call this phone number +1 860-282-0001, or you can direclty look for online loans. If you need any loans like personal loans, you can click this place, which will be more convenient.
    • 3. How Can I Obtain a Loan at Finex Credit Union?

      The most efficient way is to use their website's online form. For your need of payday same day loans online, simply look at our website to find out more info.
    • 5. What Should I Do I Cannot Repay My Loan?

      The best way is to negotiate with your lender at first and think of a solution for both parties.
    • 2. How Can I Find Finex Credit Union?

      Finex Credit Union is located at 616 Burnside Ave, East Hartford, CT 06108, United States. If you wan to visit them in person, just use the map to locate a way to get there.
    • 4. Is Finex Credit Union an Agency? Or a Lender?

      Finex Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can help you connect with 100+ lenders to get multiple loan options like installment loans for bad credit, browse this page to find out more.
    • 6. Can Finex Credit Union Provide Online Title Loans?

      Sure. You can get title loans by hitting here.