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Financial Center First Credit Union Allisonville Rd, Indianapolis

3
(10)Loan Agency
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8245 Allisonville Rd, Indianapolis, IN 46250, United States

+1 317-916-7700

https://www.fcfcu.com/

  • Saturday10AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday10AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
    Financial Center First Credit Union 01
    Financial Center First Credit Union 01
    Financial Center First Credit Union 02
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    Reviews

    3/5.010 Reviews

    B

    Betsy Liner
    1

    Accidentally grabbed the wrong card while paying for my lunch. Instead of declining the transaction for insufficient funds they processed it and charged me a $35 "courtesy pay fee". So my fast food lunch ended up costing $45. Just wanted others to be aware that this is how they operate.

    Response from the owner

    Hello Betsy, thank you for taking time to leave us a review regarding your experience. We would love to speak with you so that we can better support you with this. Please send your contact information to [email protected] so that we can reach out.

    S

    Sam Jones
    1

    Black and Brown people stay away from this institution. Predatory lending.. This institution tried to tell me I made a mortgage payment (to them) by phone for December 2020 that was returned to me, because either the account or routing number was incorrect. This was incorrect because I wrote a hard copy check, the best documentation. After having no success in resolving this issue over the phone with two different agents, I visited the bank in person with my documentation of all payments made on time, which was good because they could not track down the funds on their end. Note, they reported a late fee of $18 to the credit bureau. Not the supposed "missed payment," but the late fee.. Finally got the matter resolved after an hour. Refinancing my mortgage with a Black owned bank (US Bank).

    A

    Adriana Lee
    1

    I would like to Express how very disappointed I am with whomever this white heavyset manager guy is. We have been with the union for quite a while now, and my black husband whenever this manager is on the clock gets the worst treatment ever. It has not been once, or twice. Is every single time he goes in and this manager is on duty. If it's not horrible one on one service, is looks. And I am just fed up with it. At the beginning I thought maybe he is exaggerating, or looking at it wrong. But, it's kind of ridiculous that it is every single time. We were told once that my husband is not the only black person he has been rude to, by same bankers. So I know we are not making stuff up. We are, currently in the middle of looking for a better bank or credit union. But I just wanted for people to know there is a problem with that and the only reason my husband maintains himself from saying or doing anything about it, is me. My husband is a very hard working person, and deserves respect. And being rude to members of any race is not good customer service, or professional for that matter.

    A

    A. Johnson
    2

    This is the absolute worst location to go to if your in a rush but need to take care of business. It seems like they are ALWAY working with bare minimum staff. Doesn’t matter if you go in the lobby or through the drive through you are guaranteed at least a 15 mins wait before being serviced. Which is disappointing because the location on 56th Street doesn’t operate as such so there’s a expectation of the same type of service when coming to this location but it just doesn’t happen. Definitely don’t do a lunch break run to this location I learned the hard way a quick trip to this bank will result in you not eating lunch at all!

    M

    Martha Baker
    1

    I am charged a $2.00 convenience fee to pay online. That is ridiculous. Customer service rep via a phone conversation was unhelpful and borderline rude.

    H

    Heather Locker
    1

    Terrible customer service, often unprofessional, and the last time I was in they did not process my request correctly.

    Response from the owner

    Heather, we appreciate the feedback and are currently researching your poor experience. If you could please send us your contact information to [email protected] we will have a member of our team follow up with you.

    D

    Danielle Mickens
    4

    The manager Dori is very nice and patient. Some of the tellers could use some more training in customer service.

    M

    Melba Serra
    1

    Time to move one and find a loyalty and respect to customer.

    Response from the owner

    Melba, we would like to research your poor experience. If you could please send us your contact information to [email protected] we will research your experience and have a member of our team follow up with you.

    S

    Samantha Smith (sam)
    4

    Iv had few issue with this bank. Overall financial center has been good to me.

    J

    Jo Peoni
    2

    Sitting at drive thru for 10 minutes and still no service. Won'r be coming back.

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    FAQs

    • 1. How Can I Get In Touch With Financial Center First Credit Union?

      In order to make contact with them for loans, you can call this phone number +1 317-916-7700, or you can direclty search for online loans. If you need any loans like bad credit personal loans, you can click this place, which will be faster.
    • 3. How Can I Take Out a Loan at Financial Center First Credit Union?

      The fastest method is to use their website's online form. For your need of payday loans online, simply search our website to learn more about detailed information.
    • 5. What Am I Supposed To Do I Cannot Repay My Loan?

      The best way is to discuss the details with your lender at first and deal with the issues for both parties.
    • 2. What's The Location Of Financial Center First Credit Union?

      Financial Center First Credit Union is located at 8245 Allisonville Rd, Indianapolis, IN 46250, United States. If you wan to visit them personally, you may use the map to find out a way to get there.
    • 4. Is Financial Center First Credit Union an Agency? Or a Lender?

      Financial Center First Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online loan broker, can assist you in connecting with 100+ lenders to get various loans like guaranteed installment loans, view this page to find out more.
    • 6. Can Financial Center First Credit Union Provide Title Loans?

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