Finance of America Mortgage LLC Westlake Village Lindero Canyon Rd, Westlake Village

Steve Haddad, Finance of America Steve and Melissa are GREAT Again!! Decided to refi again. The help to get things in order prior to submitting my application, the follow up and support throughout the process, including great pricing all ensured a successful close! I couldn't be more pleased. Even at the last minute we ran into a couple unforeseen issues, outside of our control, that only a team with experience, patients and a willingness to really want to help, made everything work out in the end. I will continue to refer family and Clients to Steve for their Mortgage Business! October 2020 Steve and Melissa work so well together. They seem to always be 3 steps ahead of the loan process, strong knowledge of the market, available programs and very proactive working with underwriting to ensure a smooth transaction. They offered many options on loan products to ensure the best loan for my needs. Communication was wonderful, they kept myself and everyone else involved in the transaction alway up-to-date . I’ve worked with many Mortgage Lenders over the years and Steve is a pleasure to refer to Friends, Family and Clients. I will use them again and continue to recommend them anyone looking to purchase or re-fi a home loan. Thank you Steve and Melissa for all your help! Cory Alan & Josef Punpong, Palm Desert CA 2019

Steve and Melissa found us an amazing rate on our refi, then held our hand through the entire process, handling all of the complex administration and making everything as easy and straightforward as possible. Through it all, they were lovely -- an absolute delight to work with.

Ken and team have helped me finance and refinance several times...my primary as well as rentals. They are just the most phenomenal team, always on the ball, accurate, diligent and extremely honest. Their estimates, timelines and delivery is perfect, and I've always had a very positive experience with Ken and team. If he can't do the loan, Ken will tell me right up front. And when he confirms, Ken and team are amazing in requesting every required document, never miss anything, and deliver the loan to completion with perfection. Amazing communication skills, always return calls and emails immediately, they are amazing at it. I have referred them to friends several times, and they've all been super pleased and impressed about how Ken/team conduct themselves. You won't be disappointed working with Ken. I've worked with him over 10 times, and each time the loan processing has been a picture perfect start to finish experience.

Steve is a lifesaver!! We had to change lenders mid-way through our escrow process and were terrified we would never be able to buy our first home, but Steve stepped in and got my wife and I approved so quickly!! And with an EXCELLENT rate! Him and his staff were easy to communicate with; they explained the process clearly; sent us email updates every step of the way (I love those emails by the way!); and were very attentive. We are so grateful to them. Thank you Steve!

Dianne was such a great help during this whole home buying process. My husband and I are first time home buyers and were looking for someone who could explain every detail of the entire process. Additionally, we are both working overseas and were looking for someone who would be able to work with us with the time difference, so great communication and a timely response were also very important to us. Dianne checked all these marks. She was friendly, professional, knowledgeable, and always responded to us in a timely manner, whether it via email, text, or phone call. We would definitely work with her again in the future and are happy to recommend her to any of our friends and family.

Jay and his team are the best of the best. They fight for the best deals, keep you in the loop every step of the way and are organized and prompt. You can’t ask for better.

Jay and his team are top notch! He was able to get a loan done that many banks turned down because of its complexity. The process was smooth from beginning to end. Additionally, it was one of the quickest closes that I've been through. Thank you Jay for everything!!!

This is our second time using Finance of America. We had a great experience both times. The team is professional and helped guide us through the process. They provided a secure portal to submit our sensitive information which is important to us. Steve and Melissa stayed in contact throughout the underwriting process and answered our questions along the way. The fees we paid were the same as what was disclosed up front, there were no surprises. We recommend them to family and friends.

Dianne Alonte is simply wondeful! After many years in the business, I know that when she is the lender on a transaction, that's one of the biggest components to the transaction that I don't even have to worry about! She is proactive and knows how to guide any and every type of buyer through the loan process. I can trust her with my first time buyers and my more experienced clients. If I had my way I would do every deal with Dianne! She is one of the most treasured professionals I get to do business with!

Steve, Melissa and Holden were consummate professionals and were a joy to work with. This is the fastest I have closed on a loan. I highly recommend this team and would use them again in the near future!