Finance of America Mortgage W Clairemont Ave, Eau Claire

Deneen Schoenke was amazing!! We wouldn't have gotten through this loan process without all of her help and guidance; she answered all of our questions and made sure the whole process, from getting pre-approved to the closing, went smoothly.

Remortgaged with FAM (Jeff Engum) this spring in the midst of COVID. They did an excellent job of communicating with us and helping us to complete the steps without needing to meet in person. The process went smoothy, and they got us an awesome rate. This is the 3rd time we have refinanced with them on 2 separate houses in a 10 year span and we have always been impressed and happy with their work.

We refinanced and during this crazy time and over the holidays Deneen made our experience painless and helped us save money! She is knowledgeable, responsive and kind!

Deneen works harder than anyone I know. She answers her calls 24/7 and is always there for any of your needs. Navigating through these difficult times she is compassionate and treats you as if your her family.

We were very impressed with Jeff's timely responses, ability to move up the appraisal and the closing date. He was very professional and worked quickly to get us closed early.

Jeff is very helpful and prompt at answering any questions via phone, text or email. I am not sure I would want anyone else to help me go through the mortgage process. Everything went so smooth.