Fifth Third Bank & ATM 16th St, Oak Brook

The entire staff is extremely friendly, and very professional. You are greeted when you walk in the door with a nice welcoming. I love the service provided every time I go no matter who I talk to. Thank you for always making me feel welcome

I came here today to handle some accounts I am on with a business and met with two different staff members, both of which were pleasant and knowledgeable. I’m leaving a positive review because the other reviews are people from “door dash” which is pretty ridiculous since you didn’t actually conduct business there, you just delivered food and the person you ran into may or may not have known where other people were in a building that is rather large.

I experienced the worst customer service earlier today i went in there with a door dash deliver and and a bald Caucasian man at the front desk did not make me feel welcomed he didn’t even ask if i needed help when i first walked in he was very rude and did not try to help navigate me to the location where i needed to drop off the food. I wish i gotten his name but i was just so frustrated with his horrible customer service please do better

This bank's only drive up ATM is not working (and hasn't for a while). So to recap: -this bank only has one drive up ATM -that one single ATM is not working -this is supposed to be a bank

Just ask the main host in the lobby if he knows where suite 200 is they did not notify me that there is a second floor I'm under the impression that this is the old fifth third one unit that's a bank one building that's a bank don't come here if you like people treating you like your different

It’s 5:56 am I’m waiting for the call center to open I just deposited money and the drive thru atm here ate my money. This is the second time this has happened with fifth third. This is the first time it’s happened at this location but beware of this atm it’s faulty I suppose!

Hema Desai is a very friendly and helpful women. She took care of my issue.

outdated computers and ATM, and Extremely slow drive through service!!