Fifth Third Bank & ATM Fairview Blvd, Fairview

We used mobile deposit to deposit a money order to pay some bills, they did not let it go through and put a $500,000 hold on our account I'm talkin about $500,000 hold over a $123.31 money order.. This is our 4th time having a issue with fifth third Bank over mobile deposits they left us stranded in Pensacola after we made a deposit they would not let us use our money, they also left us stranded in Colorado after we put our money yet they put a hold on it would not let us use it... Therefore we were stranded again we put our money in the bank worried about someone robbing us when it's the bank that robs us they hold our money up to five days and left us stranded twice. So with this last money order we put in they did it again. They will not do nothing about it

Wonderful bank and in the Fairview location, wonderful people! If you are thinking about Fifth Third, please see David Sullivan. He will take very good care of you as you start your account and after you've opened one. Mr. Sullivan helped us so much, I even wrote HIS boss to express my gratitude on how genuine he is with his concern over his customers.

The general manager or what ever Stacey calls himself doesn't care about his clientele and is absolutely ruining the 5/3 in Fairview. I don't know how many times I had a simple fix that he refused to fix because he just doesn't care. I am moving banks and told him that I was and he again just didn't care. In customer service you are to build a relationship with your clients. This bank here does the opposite. I'm not bashing 5/3 I'm bashing this particular 5/3 because of their God awful customer service.

wonderful people but terrible bank. too bad i can't post a zero star. horrible experience. you won't ever know unless you open an account and deal with one of the online support members and be on hold for hours.....

My app wasn't working ane my card wasn't. I was told that it was changed when I never did so. However they refused to give out more info when we did things to change my password and to try reset my pin but they said they can't tell me what was wrong with my account

Very pleased with the local branch.

Everyone is very friendly. Best bank I've ever had