Fifth Third Bank & ATM E Palmetto Park Rd, Boca Raton

Worst bank ever don’t expect anyone to follow through no one here does what they say, and will just keep stealing your money in fees

Absolute worst bank ever. They took over my mortgage a few months ago, and it's been nothing but problems. Don't do business with this bank. I spend hours and hours on the phone each month because they have so many problems.

They are just the worst. Whatever you do, don’t get a mortgage from them. They messed up and ghosted me so many times it’s crazy. Took over 4 months to get the mortgage done. I was homeless for 2 weeks. Another time they told me they received my late payment (due to a hurricane) and all was accounted for and well. A month later they sent me a letter saying I was going into default. They’re huge mistake wrecked my credit for a few months. Now, over 2 years later, I’ve called and emailed several times to request an appraisal to try to get my pmi payments off the mortgage and it’s more of the same. The management of this store and the overall company Truly is downright pathetic.

I am not sure why there are so many bad reviews for this branch. I had a great experience, no wait, great customer service. My banker Rob was very informative, attentive and kind. I would definitely recommend this branch and hope the good reviews keep growing!

Always had great service. Especially like to deal with Sharilee.

Very slow, and slow because of lack of employees there was one bank teller available & 2 bankers . Sat and waited 30 mins before I was helped, within that 30mins one customer sat & left because it was so long before we were abled to be helped.

Always very helpful. The only thing that bothers me about this location is that I can only go on Saturdays and theres usually street fairs blocking the access roads.

The tall girl is incredibly rude and snobby. Such a terrible thing for customer service...

Great Customer Service and A Relief In Handling My Transaction That Had Potential Problems Written All Over It.... Thanks A Million...

These people boot cars for no reason. Terrible bank.