Fifth Third Bank & ATM Wooster Rd, Barberton

I've been a customer for years. They have always been friendly, helpful, and on top of whatever I need. I'd have to say my favorite person there is John. He goes the extra mile, knows my name and my voice on the phone when I call. He is very personable and just a delight to be around. Thank you for being you and all the help you given!

**This review is based off of 3 separate visits in 2 weeks. Besides welcoming me when I enter the door and asking how I am, I’m invisible. The women will sit there and have a conversation with each other while processing my transaction. Definitely not professional and it makes me feel like I’m just a number. I KNOW it is not 5/3s way. Instead of driving 5 minutes down the road, I’ll drive all the way to Wadsworth where I always feel welcomed and get their undivided attention as customers should.

Personable, friendly staff. Great management.

I visited this location today to open an account. I was immediately greeted. I worked with Rebecca. She was kind, and I enjoyed talking to her.

I have NEVER walked into this branch without feeling welcome, like i am visting an old friend. I get noticed immediately and if the tellers are busy they still acknowledge your presence . (And sometimes it is by name!)

They have went above and beyond for me. I drive the extra miles just to go get their kind of service.

Love them. They are attentive and caring at the same time. They are professional and yet still compassionate. K"