Fifth Third Bank & ATM Erie Ave, Cincinnati

Missed out on purchasing my dream car because this bank opens at 10am. Google had it's opening hours at 9am. Very flustering. This bank is right around the corner from my home. So I went to the Marburg location and of course that one was closed too. Also doesn't open til 10am. Finally make it the Madisonville one which opened at 9. Make it to the car lot of course someone already has the car and decided to purchase it the moment I arrived. This is not the only time this bank opening time has cause some inconvenience

Manager Chelsea is incredibly rude and unprofessional. I have to have papers on my account for court. The court keeps asking for more paperwork and Chelsea gets an attitude with me saying how I'm wasting their time ect. I said excuse me? I'm not doing this for sport, it's for court, something that I have to do. I asked for the branch manager she gave me the name and abruptly hung up. Called back to see if I could speak with branch mgr when she's available and still got a bunch of sass from Chelsea. Girl, if you don' like your job get a new one but do not take it out on me! Next time I'll be calling the 800 number for Fifth Third they are more pleasant to deal with and don't talk to me like I am trash!

cant say enough good things about this fifth third. staff is very friendly a lovely woman named Hannah that works at the kroger fifth third really stood out. she was very engaging and personal and very humble.

Teri Olson is by far the best Mortgage Loan Officer in the area. I have known Teri for 15 years and her knowledge and expertise in the world of mortgages is by far the best !

Usually this bank is very nice & attentive but when I went in with a problem that I couldn't resolve over the phone because I forgot my pin, they were not helpful at all.

Fulfill all of my basic banking needs!