Fifth Third Bank & ATM US, Riverview

I want to thank Nadia Barnard for her excellent work. A very sensitive employee to clients, competently and professionally answers questions. Very attentive and always friendly. Promptly solves any problem. I wish you great success in your career, all the best and prosperity to the Fifth and Third Bank!

First time ever visiting a fifth third bank and I was honestly impressed, didn’t have to wait for my appointment, they have great banking options and very awesome people at the branch. I had the privilege of meeting Yesenia she was very helpful, friendly and professional 10/10 Thank you Yesenia

All of my experiences have been awesome outside of the current experience. 5/3rd promotes the use of Zelle but its almost impossible to get the back and Zelle to connect. The bank requires that you input a verification which it takes about 15mins to receive via email. Once you receive it and put it in the system, the error message says that the code is expired! Eventually the bank website will lock you out and tell you call customer service, only for 4 agents to say you have to wait 24hrs and try again. This has been a continues cycle for 2 WEEKS!!!! It really puts a back taste in my mouth overall!!!!!!!!!!!

This branch is wonderful. I used to live in the area, and now I still drive there for my banking needs. Teresa Brown, at the counter—always welcomes you in when you come from front door; Joseph Figueroa, Andrew Young and Daniel Camacho (notarized on the spot) are top notch as well. I highly recommend this branch for all your banking needs.

Awesome Bank I have been here for over 5 years. We have our personal and Business accounts here etc. I feel they are staffed appropriately. Unfortunately retail has waves of people and to have too many people there would cause me to have higher fees on accounts. It's simple economics.

Updates since my first review: They’ve greatly improved! The people are very friendly, however, the bank does not staff properly for banking hours. Every single time we come here we’ve had to wait a minimum of 45 min to see someone. Very frustrating!

Excellent and friendly Customer Service from the tellers and staff, particularly Nadia & Pam, thank you, exceeded my expectation for delivering the bank services I needed.

This is a bank which makes you feel like family. I recommend 5/3 bank to anyone looking for that personal family banking.