Fifth Third Bank & ATM Heartland St, Marion
3402 Heartland St, Marion, IL 62959, United States
https://locations.53.com/il/marion/3402-heartland-street.html
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM

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Reviews
M
I've never known a bank that did not answer the phone. When you try to call the local branch...it rings off the wall!! You can't even leave a voice message. It's been like this forever. I don't understand. They must train their employees to ignore the phone, or just put it on silent. Or maybe it rings somewhere overseas. Who knows!!?? You can call the 800 number but you CANNOT CALL THE LOCAL BRANCH. Forget about it. Don't waste your time. The only reason I bank with them is because they have banks in many of the cities that I travel to. But if it weren't for that I would go elsewhere.
Melodie, we are so sorry that you felt you had a two star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!
Y
They're a 5/3 worse than any other bank I've used. There is a "3rd party checking policy", through which, if a check you're cashing is not a 5/3 check (how and why would you ever be cashing a payroll or even a personal check from your OWN bank?? The whole reason to open a checking account is to avoid complications when cahsing checks from OTHER services) they charge a percentage based fee. This is a completely asinine policy and makes it impossible to get your money upfront. The tellers were of absolutely no assistance in helping me to understand this policy and rather, made me feel stupid for attempting to.
Hi there, thank you for contacting us. We take this issue very seriously. Please call our team to speak with someone immediately: 877-833-9973.
O
I’m trying to figure out how to change banks I’m late because I can’t get ahold of them
Oscar- Thank you for letting us know about this situation. Please call our social media team for assistance - 877-833-9973. We'd like to help!
C
They NEVER answer their phone, EVER. I have had nothing but trouble with this branch. Highly recommend banking somewhere else.
Chelsie - I apologize that your experience did not meet the level of service we strive for at Fifth Third. I will share this feedback with the team. Thanks again for taking the time to let us know.
P
I love fifth third bank! However I am not happy with the service at this location. I have no problems getting my needs met through their customer service but you can never get a hold of anyone at this bank. I have called multiple times a day at different times of the day and various days of the week. I never get a response and I am never allowed to be able to leave a voicemail. I am very frustrated because the service that I need is not available with the main customer service line. I work their business hours so it is nearly impossible for me to make it to the branch. Overall diss appointed with this branch’s service. Sad when even be main customer service line can’t get in touch with the branch
Hi Pamela - Thanks for letting us know. We're always looking for ways to improve our customer experience, and we'll be sure to share your feedback with the appropriate team.
J
Been banking with 5/3 for awhile now. I like what they offer you as a bank but the Marion IL location is absolutely pathetic. It takes forever in the drive through, evidently they don’t have enough help. You get tired of waiting in the drive through, decide to finally go inside, and they still make you wait. Oh, and don’t bother calling for anything there cause they can’t pick up a phone. The worst service ever, terrible!
Hey Jeremy, We're sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.
H
Love this bank. They do such a wonderful job with customer service and they truly care about our needs. I am truly grateful for them.
We appreciate the kind words! Have a great day.
K
Can not get any answers 😒 🙄 so hoping to find a new better bank
Hi Kacie, I'm sorry to hear your experience has not lived up to the quality of service we strive for at Fifth Third. We'd like to find out a bit more to see if there's anything we can do to help. Would you mind calling us at 877-833-9973 so we can assist you?
C
No phone service on sundays even though they only have foreigners on customer service
Hi Christopher, we understand your frustration and apologize for the issue you’ve been having with our mobile banking. We’d like to see how we can help. Please call us at (877) 833-9973 so we can help.
B
Terrible policies for depositing into checking account. Worst bank ever
Hi Brad, thank you for letting us know. We value this kind of feedback as we're always looking for ways to improve the experience for our customers. We'll be sure to share this with our team.
Personal loan Providers Nearby in Marion
- Personal Loans
- Payday Loans
- Title Loans
FAQs
1. How Can I Connect Fifth Third Bank & ATM?
In order to make contact with them for loans, you can making a call by +1 618-997-7953, or you can direclty seek out loans from the Internet. If you need any loans like personal loans for bad credit, you can hit here, which will be faster.3. How Can I Get a Loan at Fifth Third Bank & ATM?
The most efficient way is to use their website's online form. For your need of cash advance online, simply browse our site to learn more about detailed information.5. What To Do If I Cannot Repay The Loan On Time?
The best way is to talk with your lender at first and find out a solution for both parties.
2. Where To Find Fifth Third Bank & ATM?
Fifth Third Bank & ATM is located at 3402 Heartland St, Marion, IL 62959, United States. If you wan to visit them in person, just use the map to locate a way to get there.4. Is Fifth Third Bank & ATM an Agency? Or a Lender?
Fifth Third Bank & ATM is a Bank. Or you can directly find CocoLoan, which is a lending broker, can help you establish connections with 100+ lenders to get various loans like online installment loans, look it up on this page to find out more.6. Can Fifth Third Bank & ATM Provide Title Loans Online?
Sure. You can get title loans for bad credit by clicking here.