Fifth Third Bank & ATM Abbott Martin Rd, Nashville

We invested with Boomer Holland retirement funds and were badly deceived, looked us in the eyes and led us to believe a lie. We would not trust Boomer again with any money matters of any kind. We also dealt with routine failure to return calls and communicate. Don't get taken.

I went to this branch for issues with cashing a check via mobile deposit, both of the workers I spoke with were under-informed on the necessary steps to cash the check successfully and I left the branch without a solution. I had to call FifthThird customer service to get steps on how to cash the check (methods that both branch employees told me were impossible). I give this branch 1 star because the solution to my problem was very simple, but no effort was made to look into the appropriate solution. In my opinion, in-person service should outrank phone service, but the trip to the branch turned out to be not only useless and inconvenient, but left me feeling helpless at a bank I have done business with for the last several years.

Is funny how one of the drive through to this bank serves as parking spaces for Bank employees!! Good job 53rd never disappoints!!