Fifth Third Bank & ATM S Groesbeck Hwy, Clinton Twp

Opened up new accounts with my mother and worked with Anne. Had a superior experience. She was very efficient and professional. Her patience in explaining everything was much appreciated. Plus she is super friendly and enjoyable. Thank You Anne!

I have had my business checking account at this branch for almost three years. Not once have I left that particular branch and thought wow, what good customer service. 3 weeks ago out of the blue my debit card stopped working so I called customer service they said there was no problem just to go in that branch and they would straighten everything out. I took time out of my very busy schedule to take care of this and Dawn was being very standoffish she made a phone call right in front of me whispering under her breath making me feel like I was in the principals office. Dawn informed me that my account has been closed and the bank no longer wishes to continue to have a relationship. She could not produce a reason or explanation on why my account was closed. I always felt that branch was prejudice towards Italian people and this incident just confirmed my feeling.

HORRIBLE CUSTOMER SERVICE. I waited in the drive through for 25 minutes and had to go inside to get my id back. I never got my withdrawal. And the woman whom I spoke to was very condicending. Worst location I've ever been too and I will go out of my way to never return to it.

Always understaffed. Be prepared to wait at least 15 minutes in line before beginning any kind of transaction

Simply the best... Unbelievable staff, Stacey, Christal and all the ladies are marvelous...