Fifth Third Bank & ATM FL, New Port Richey
5425 FL-54, New Port Richey, FL 34652, United States
https://locations.53.com/fl/new-port-richey/5425-state-route-54.html
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM

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Reviews
F
While banking here is normally effortless Im infuriated with the stupidity of requiring a vender to call and verify a cancellation through a conference call. I gave the hold release code, gave proof of cancellation, and verified I was who I said I was. Requiring a conference call is absolutely ludicrous. You are holding my money for no reason and you have the ability to release it at any time.
Thank you for your review. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We would like to see if we can help. Please give our social media team a call at 877-833-9973.
I
I’m a customer of a fifth-third bank for years. I never experience anything like that in any of the branches. It's the first location the manager feels like she is more important than any customer. It's the second time she is rude and very unpleasant. Treat customers without respect. I hope she will follow the rules of the county not her own. And even she have some suggestion she should be nicer. That one is the closest to my house, so I'm not going to drive to a different branch because of her. Employees are friendly.
Hello Iwona. I'm very sorry to hear that. Please call us at (877) 833-9973 call so we can help. Your business is important to us.
R
HORRIBLE. I obtained a loan through 5/3 a couple years ago. Due to hard times I ended up missing one month’s payment. The terrible app and online interface had ZERO information about my arrearage. I tried to call them, and was unable to speak to anyone because I was unaware of what my account number was (it is blanked out on statements and my phone). Tried to chat feature, which was generic and also worthless. After making extra payments (and always paying the minimum), I was STILL assessed a $35 late fee each month. $140 in fees later, I FINALLY spoke to someone. Then get this- got disconnected after being on hold and in rotation for an hour while asking for a refund of late fees. This is STILL unresolved, and I am thoroughly fed up with their poor customer service, terrible app and web page interface, and horrible “chat” feature. Never missed a payment in years, and this is how I get treated. One payment missed and they capitalize on it and charge you late fees, and make it so you can’t find out exactly what your arrearage amount is. I smell a class action coming.
Hi Richard, I'm sorry to hear your experience has not lived up to the quality of service we strive for at Fifth Third. We'd like to find out a bit more to see if there's anything we can do to help. Would you mind calling us at 877-833-9973 so we can assist you?
m
Came in thinking it would be a hassle but was wrong, Talked to John and he made the process very easy even came to the counter with me to help me make my first deposit. Very appreciative for his help!
Hi Matt- Thank you for taking time to share your positive experience with us. We appreciate you! Have a great day!
D
My husband I began the process of refinancing our home back in September 2020. Since 5/3 is where our current mortgage was with, we figured it would be a quick, easy process. We couldnt have been more wrong! We were informed that we would need a 5/3 account in order to receive the 2.99%. We immediately go down and open the account with 20k in money market account. Meanwhile,When it becomes November and December and we’re no closer to a closing date… Our original contact person quit. I believe it was the assistant who finally informed us that we would have a mew loan specialist working with us. By now, its end of January, first of February and the application process must begin again. Another hard pull on our credit—- by March and April we found that nothing was moving any differently, we began process with another company. We have closed and are happy. If you ate considering Working with Fifth Third’s I would certainly steer clear.
Hi Dianne, we are sorry you feel that your situation was mishandled. If you would like to discuss the situation further with us, please call our team at 877-833-9973. Thanks!
A
Lousy service. I do not recommend. I wish I could have left 0 stars. This is the worst bank around.
I noticed you left us a one star review, Albert. We'd love to find out a bit more about how we can improve your experience in the future. Would you mind giving us a call at 877-833-9973? Your business is important to us!
A
There very helpful. When I needed to set up a joint account.
💙 💚
R
Third time here to deposit cash. Every time 1 teller. 2-3 people in line and 2 cars at drive thru. Ridiculous.
Thank you for your review, Rob. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.
T
Best bank branch I’ve ever dealt with. The ATM however really needs replacing, that thing is always breaking or eating cards or something. The branch itself is just the best, they’re always friendly, remember your name and catch up with you like best friends, their wonderful to bank with.
Tim, This is great feedback. We will be sure to share this with our team.
L
I am absolutely appalled with how poorly the employees treat the customer. I understand how frustrating working at a bank must be, but the attitude that the tellers have is unacceptable. I felt like I was bothering them every time I went in to do my banking. It’s a terrible and embarrassing feeling when you’re just trying to pull some money out and the teller rolls her eyes and scoffs because you ask for your change a certain way. Everyone has bad days, but this is consistent behavior from multiple tellers. I’ve made a couple complaints, but that doesn’t make any difference. With all the banks out there it’s not worth staying at one that’s going to treat you like you’re a problem, not a customer.
Lynnae, Thank you for bringing this to our attention. We always strive to make our customers feel welcome and appreciated, and we're sorry we dropped the ball. We'd like the opportunity to make this right. Would you mind giving us a call at 877-833-9973? Your business is important to us!
Personal loan Providers Nearby in New Port Richey
- Personal Loans
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FAQs
1. How to Connect with Fifth Third Bank & ATM?
You can get in touch with them at +1 727-807-2251 or enter their website and fill out the request form.3. How to Apply for a Loan from Fifth Third Bank & ATM?
To obtain loans from Fifth Third Bank & ATM, you can fill out the request form on their website or visit their physical store. You may need to drive there when getting a title loan. Browse through our website to learn more about online auto title loans.5. What Should I Do If I Can Not Make the Repayment of My Loan?
Failure to repay a loan can have negative effect on your creditworthiness. Connect with your lender when you fail to pay back the loan.
2. Where Is Fifth Third Bank & ATM?
You will find the store at 5425 FL-54, New Port Richey, FL 34652, United States. Use a Maps app to show routes to Fifth Third Bank & ATM.4. Is Fifth Third Bank & ATM an Agency or a Lender?
Fifth Third Bank & ATM is a Bank helping you solve your financial problems. Check out this page to get online personal loans for unexpected expenses.6. Does Fifth Third Bank & ATM Offer Loans for People Who Have Bad Credit?
Yes. You can get loans with Fifth Third Bank & ATM even though your credit scores are poor. It is also available to get installment loans for bad credit irrespective of your credit scores through our platform. You can also find some useful info about personal installment loans via our platform!