Fifth Third Bank & ATM Daniels Rd, Winter Garden

This has got to be the best branch ever. The Manager—Jen Colon, Maricarmen, Victor and Brittany are amazing. They have given me such great advice and make it so easy to do business with. I would recommend this branch to my friends.

I guess appointments mean nothing to this location!!! Very disappointed in the staff here! Called ahead to make sure we had an appointment. Was told we would be the first ones after a reps lunch. Waited for over 40 minutes and just walked out!

Slowest bank in the entire civilized world. One customer besides me, two bank employees but one wouldn't get off his computer to help. 15 minutes to cash a check

Always had a good experience at this branch. The Manager is knowledgeable and friendly, ditto the tellers! The tellers really are super nice, and if they don't know the answer they go above and beyond and find it for you. Recently had some international guests who needed forex services and the Tellers did their best to help & come up with alternative solutions. Even though some of it was in Travelers checks, and literally no one takes Travelers Checks anymore! Thank you! (Oh! I always go inside, have never used the drive through)

Super slow 10 to 15 min even if your the only customer, drive thru says open on Saturdays but they make you come inside. The managers attitude is "I've been here 3 years" for everything. The tellers are nice at least. Will be looking to switch to a different bank for my business needs.

Ive had the worst customer service experiences, and worst over all experience with this bank. They pulled my credit and said i had too many credit pulls, and too high credit utilization so they decided to make my utilization worse. 4 call transfers later, i ended up with a blocked credit card nothing done to improve the experience. Over draft fees on your over draft fees and over draft fees on buying a pack of gum. They only care about taking as much money as possible.

Excellent service an attentions, the Representative Dileysha m pedraza was excellent, showing me all the benefits during my account opening in this Bank,

Staffing seems to be a problem at this bank and because of this the service is very slow. Twice I had to leave the drive through because of poor/neglectful service. Both times I called to speck to a manager and receive just excuses upon excuses. Maybe time to take my business elsewhere.

Slowest drive thru of all 5th 3rd banks. I waited 20 minutes in line, then another 10 at the window. The line inside stretched 8 deep and it wasn't peak time. Ocoee is super fast...take a lesson from them, WG!

Brittany at this Branch is AMAZING!