Fifth Third Bank & ATM Bardstown Rd, Louisville

Friendly staff that tries to help you with your issues. Glad to have one in the neighborhood and open 7 days a week.

I received a phone call this morning at work, not on my cell phone at work but actually through the businesses phone line. They wanted to tell me that I had 2 days before the grace period on my car loan was up. I wasn't even late yet. The reason they called was because I usually pay before it is due. When I told them that I would make the payment they asked how much I would be paying. I didn't know if I would be paying any extra (I try to as I can) so I didn't give them an amount. I was told because I wouldn't tell them an amount they were going to continue to call again.

After 10+ years of banking with Fifth Third, I am moving all accounts and banking over to Chase / Ally. Unprofessional, robocalls, and no communication with issues with accounts.

Don't waste your time here. Rude and unhelpful employees. Ridiculous place to do business with.

Very poor experience. They would not even help a Girl Scouts troop with $100 of change UNLESS WE HAD AN ACCOUNT. SCARY

Worst customer service ever! This site will not answer their phone during the day to make an appointment. I have to handle my fathers financial matters and need to register the POA. You just show up and try to get it done and your told to make an appointment. Bank elsewhere

Not my favorite Fifth Third Bank, usually very busy and always a little on the Rude side, and sometimes hard to understand!