Fifth Third Bank & ATM W Argyle St, Jackson

I've been banking with 53rd even before it was 53rd and never had a problem. I've had a 2nd mortgage, personal loans and always been happy with their services. Thank you 53rd. A happy customer.

Worst bank to ever deal with especially if both parents die unforeseeable death's. Not all estates have to go to probate that is one huge Lie, have consultated a Lawyer and had Lady bird deed made, and have notorized paperwork to prove legal rights, Mother in-law lean is paid off on a vehicle and never received a Clean title before she passed away, now DMV is requiring a letter for termination of lean, so title correction can be made, your requiring a letter from probate court which estate will never go too. With one child in Virginia and one in charge is here not being allowed to do anything. So 2008 Chrysler Aveo with 40k miles is about to be scrapped or set on fire one day. Just to get it gone, no longer our problem. Can't get title correction without letter to terminate lean, can't get letter for termination of lean without letter from probate court, can't get a letter from probate court because estate will never see the probate court. Db like we ask for our parents to die. No kind of empathy or humility at this bank they think they know the Law like they are Lawyer's.

Every year I have to call and have 5/3 send in my house insurance and taxes that are Owed that are in my mortgage and now again the insurance is late And they what to cancel my insurance on the house. I guess if something was to happen to my home 5/3 can eat it I will be changing banks

I've always had a positive experience with this location and other branches within and outside of state. I have my personal and business finances through 53. Been a happy customer since 2013. Associates always have been nice. Never had a problem with getting a loan or with assistance. Actually even get random calls just to see if there's anything I need or have any questions. Not sure why these other reviewers are so negative. Probably just showed up on a day they were busy.. so thank you people for going to another bank! Dont want you here anyways! Peace!

Got setup with a car loan through the local GM dealership in Jackson, MI. Was told 5/3 offers automatic payments, which is really all I cared about. 1st bill was delayed by a month, and I get a paper book in the mail so I can drive in payments. Well, that's exactly the opposite of what I want to do in 2020. After wasting more time than it's worth trying to get a hold of someone on the phone, I found a tidbit on their terribly managed website that says only Fifth Third Bank account holders can do automatic payments. Definitely NOT giving this bank any more business, and will be finding somewhere else to transfer my loan ASAP. Never again. Hope this review helps out a few people before they make the mistake of taking a car dealership's word for it.

Jackson Michigan. Since they closed the branch on the east side we drive all the way to the other side of town and have to wait forever in the drive thru. I thought last week was an isolated incident but it happens again today. I am the only car in the drive thru line and it was 22 minutes to deposit a check. Hope the service improves.

I have my mortgage with Fitfth Third, which means I have to have a checking and savings because Fifth Third insists the Mortgage payment has to come from their account. They are trying to get you to bank with them this way. So each month I play the game by having money transferred from my real bank to Fifth Third so it can look as if I have checking and savings accounts with them that I never use unless it pertains to the mortgage. The Mortgage staff do not know what they are doing either, making me jump through unnecessary hoops. I wish I had gone elsewhere. The other issue is any kind of paperwork that they require from “you”, they charge you a fee. I have also found the bank personnel on Argyle are not very knowledgeable which caused numerous trips for me to supply them paperwork that they had forgotten to mention. Never a good experience! I really think a one star rating is too high, but I did not have the option of a zero rating.

Amy jo Horton The retail Personal Banker This employee went well above what she was supposed to do to take care of me and my wife In a situation that we had gotten into but she made The part the bank was supposed to just help us with A complete and easy situation because of her kindness and professionalism she turned the whole Mess into a pleasure. As long as there are employees like Amy jo Horton at 5/3rd they will have our business. Thank you Amy jo and 5/3rd

These girls are doing better than when I moved here 3 years ago. Much happier with their service. Keep getting better, girls!👍😊

I have had my accounts and mortgage with them for almost 13 years now today I realized they are not a good bank, I will be closing all of my accounts with them. I use to go there before and the staff knew me very well. Unfortunately it is not the same staff as when I opened.