Fifth Third Bank & ATM Highland Rd, Waterford Twp

I had a great experience inside this bank. The teller and manager were both very friendly and easy to work with. Everything was explained to me perfectly and my time spent in the bank was very quick and efficient.

Been banking here with my Business for years. And still treated like not important and have to work on there schedule. Waited in lobby to see manger for 20 minutes. Only reason they noticed my presence was after complaining. While 3 people working in there office. Probably playing solitary on the computer. Still never lifted a finger. Then I was informed it was going to be at least another 30 minutes to talk someone. What a joke. Time to move my banking.

The teller HEATHER was very friendly and professional. She did an amazing job holding everything down it looked like they were short staffed but she managed to stay positive and keep a pleasant attitude.

Absolute worse bank Iv ever done business with. I own my own painting company and the bank waited over 12 days to releases funds on a check that was already cleared. Tried to close my account and just get my business money and they wouldn’t even give me my money or close my account until the 12 days passed. Still currently Waiting to close my account and get my company’s money. Iv used them for two years keep my account in good balance and always get hit with random fees and charges. I highly recommend banking anywhere else in the world because 5/3 is trash.

Worst bank ever for customer service. They tell you wrong info every time and drive they waits are 10-15 min before they even get to it with Zero people in the bank. It's rediculous. And the app doesn't work most of the tome

Slowest drive through I’ve ever been too! Don’t go there even if your not in a hurry! Finally left without doing my banking!

Laid back yet professional, very knowledgeable and friendly bankers who helped me figure out my accounts.