Fifth Third Bank & ATM Dixie Hwy, Louisville

I went to this bank today...I request 1000$ money order and a 600$ money order then 200 in cash ...well the teller made an honest mistake and ask the branchanjor for help...she told her to void everything and redo it...I said now this won't mess up my account will it branch manager said no it will be like it never happened..I said well I've had a promblem with 5 the 3rd in the past...she said well then if you've had a problem. Let's close your account..I said what idont want to close my accounts you should of asked me what the problem was and drop your additude...well then she ignores me ..then the manager under her walks over I said did you hear what she said she said no I said you were standing behind me and she laughed then a teller comes from # tellers down and says yeah if we are a problem close her account I said I don't want to the teller got confused they were yelling at me I finally said close my account ...the guy said give her a cashier check I said no cash he said then give her all 20s...I said I have to much in there for that no forget it don't close my account well finally they walked away and I told the teller what the problem was and she explained it I did call 53 and leave this same complaint with H R as soon as I find another bank I will close they were bulling me I did t need all them on me

Opened a new account in 5 min and all my questions were answered efficiently. Very friendly staff! Best banking experience in years!

I enjoy how friendly the staff is. Always can put a smile on my face.

Terrible customer care They show no concern for the customers needs, I will always choose another 5th 3rd besides this one.

A multitude of lovely bank tellers. A great experience

Friendly people and a excellent experience