Fifth Third Bank & ATM N Main St, Mooresville

Wonderful atmosphere. Extremely helpful bankers and staff. Christine always takes time to assist me and makes my banking experience extremely satisfactory.

If I could give this place 0 stars I would. They gave me a secured credit card when I was a teen and reassured me it had no fees. Lo and behold I get charged with fees 6 months down the line. It never pulled from the cash account backing the secured card, and left a mark on my credit report. I just got denied a lease because of this one mark. I’ve tried calling the bank to get this fixed, but was told there was nothing they could do. DO NOT BANK HERE, and honestly drop 5/3. It’s a bad bank and you’re better off elsewhere.

This is the worst branch I have ever dealt with. There is usually just one hard working teller and she’s doing all she can. Lines, slow service, and crazy bank fees. Also, don’t even think about calling because no one will answer. Fifth Third should close this branch.

This branch is a disaster. Please see the reviews below and you will see I’m not alone in my thoughts. I took over as treasure at my church. We had a safe deposit box and one lady is deceased and another is in a nursing home. It took 2-3 months for anyone to tell us what we needed to do. This box was opened in 1991 and we were grandfathered into a free box. This location is not convenient for any of us. We were told if we moved it there we would no longer be grandfathered in. So we keep and guess what a yearly fee. I complained and was told the manager would not refund it. Whoever the manager was in 2017 was NEVER at work. So I let it go. Then the address got changed without my consent. We got past due notices and I had no idea because the letter was being mailed to the wrong place. I went to another branch they refunded the late charge and fixed the address. We decided this box just a pain let’s close it. Last summer I closed the box. Yesterday I get a bill saying the rent is due. I’m told no one ever removed the box from the system and I have to go in again. Someone needs to know what a disaster this place is. The person responding don’t you dare give me the 877 number. Every time I call they just transfer me to business and then business banking says we don’t have safe deposit box and they transfer me to this same branch.

This is the worst branch of an already terrible bank. The bank manager is as pompous as he is useless. Apparently common sense isn't a requirement to run that branch. 53rd has archaic security measures regarding protecting your accounts from hackers, they have untrained apathetic customer service and it isn't surprising that they are closing branches in record numbers. Find a real bank, drive passed this clown show

Understaffed long wait times both inside and outside.

I would like to say how happy I've been with the main street branch it is awesome nice people and Christine hays has been amazing to work with

This branch is a JOKE. The customer service is TERRIBLE, Stay way. Took the counter person 15 mins to make my deposit. Then when I asked questions about my account I got nothing but attitude. ZERO STARS.

Very slow service. I’ve been here numerous times at different times of the day it’s always a 10-15 minute wait maybe even longer. DO BETTER!!!!

Spiffy manager not very customer friendly. Probably wouldn't be my first choice for someone to deal with the public representing my business.