Fifth Third Bank & ATM Secor Rd, Toledo

Normally quick. Polite. Well always polite. Today just needed a new print out fir my new management at work for direct deposit. In past clerk prints out in 1 minute. Today was told to take a seat and wait for a banker who was clearly very busy with someone else. Clerks were just lazy today and didnt want to do their job.

Called my bank to day and caught an attitude from the worker, it's sad when the employee only wants to listen to half of what I was conveying about my situation. Then back talk and argue w. Me. He said come see me like he wanted to fight or something. I will be getting a new bank tomorrow and have my direct deposit sent where I'm treated with respect. I'm too old and not putting up with a bank puppet that has a better than attitude and no people skills.

Thank You Fifth Third Bank of Secor Road in Toledo, Ohio for your constant attention to my banking needs. You have been courteous and conscientious in helping me to manage and balance my checking account. One on one attention has made me totally satisfied with your performance as; FIFTH THIRD BANK IS; "ONE OF THE GREATEST BANKING INSTITUTIONS IN OHIO AND IN THE WORLD. I DO AGREE THAT FIFTH THIRD BANK GIVES OUT 166 7% ALL THE TIME FOR SURE. VANESSA GOLSTON A SATISFIED CUSTOMER SINCE 1984 TUESDAY, AUGUST 4, 2020 11:29AM

They are nice, but I suggest they improve on their drive thru process and wait times. It takes several minutes to process a withdrawal. It seems there's always something, low staff, machine not working, etc.

I went in to close a dormant checking account. The teller said "they don't have the authorization to do that". "Please have a seat, and someone will help you." well, after 10 minutes of waiting, I gave up. I got sick of watching the "manager" organize papers on his desk. Horrible bank. Zero stars. Zero customer service. Hopefully, their new fee schedule works out for them. I'll stick with Huntington and Bank of America. Thanks for nothing 5/3rd.

I had to close my account and they made the process simple. I worked with Amanda who was extremely nice and patient with me. Nothing but good things to say about this location!

Mr. Atkins is GREAT! Really understandable and takes his time to make sure everything's okay if you have an issue with your account.

Worst branch. I guess in Toledo