Fifth Third Bank & ATM Old Hickory Blvd, Brentwood

Oh 5/3 how you endlessly disappoint me! Customer service at this branch is the pits. Stopped in to open an account on a Saturday morning at 11am and was told they closed in an hour and that the "banker" would not be available. This is the second time I've stopped at this bank for assistance and received sub-par customer service. Went home, logged online and opened a checking account with Regions instead.

I wouldn’t recommend this bank to future customers. I had a problem with the atm machine. It was not accepting my 100 dollar bills and I got an overdraft fee the next day. and I called the next morning and left a voicemail. I called again the next week and left a voicemail for the general manager and no one returned my phone call. I called customer service and file a complaint and once again I didn’t hear back from anyone at this Branch. I tried calling again the third week and I was told only the branch manager could help me with my situation and once again I still haven’t heard back from the branch manager. Poor customer service.