Fifth Third Bank & ATM Del Prado Blvd, Cape Coral

I’ve never had any issues with Fifth Third before but why is the ATM at the Del Prado bank in the same lane as a teller? I had to wait 15 minutes to access it because the people ahead of me were waiting for a teller. I’m not sure the reasoning behind this but seems like poor planning.

I just want to say what a pleasure it is to do busy here . All my needs are met and any help I need Veronica is always smiling and willing to help solve my issues 😊 Steve is also on top of things with whatever you need. Thank you all .

"TERRIBLE BANK OVERALL". This is the 2nd bank 5th 3rd I have went to and the people are beyond rude. I deal with a lot of banks and if I am not a member of the bank there is usually a fee to cash a check. 99% of the time the fee has a cap. Not at 5th 3rd. They charge 2% with no cap to cash a check written at their bank. Absurd. I would never deal with this bank. The cashier tells me it will be $39 to cash a check.. When I declined she made a smug have a nice day comment when I turn my back walking out the door.

Opened an account and bank(Mr scudder) made a mess of everything. not my phone number attached to account. First mess Even though he had my DL in front of him he messed up my address too. My checks and bank card are going to someone else. Second mess and that is a big one. Bank is essentially giving my money away to strangers

Disgraceful "customer care" as noted by several others who have left reviews here as well.

After being with this bank for years with millions invested they just drop their interest rate without your knowledge. Then after they adjusted it come back and pay you way less. Then to buy a small stock charge ME $$350 to buy it $$$350 to sell it but prices were NOT GIVEN UP FRONT! Have called in a complaint lets see how its handled ready to MOVE ON SO UPSET!!!!

Fast and knowledgeable staff. Came in for a home loan and it was a breeze. Aly made the process quick and painless and she walked me through the process.

Veronica answered right away when I called for assistance with my early access account and was SUPER nice and helpful! Very knowledgeable about account types and details!

Absolutely terrible customer service,the branch manager is rude ,my wife opened a business account here and it was a terrible choice,the only reason we continued to use this bank was I had(past tense) a car loan through them,we will be taking our personal and business accounts to a better institution with good customer service,I wouldn’t recommend doing business with this bank,ever.

Great bank! Always helpful and is willing to give people a chance! Love this bank! Has my business forever!