Farmers Savings Bank Sunnyside Ave, Burlington

Love this bank! Nancy is always so nice and knows me by name! Actually feels welcoming when I come inside or the drive thru! They were very helpful when it came to buying our house and the 50 million papers I had to have them print!

Their new management is pretty bad. Their loan officers act like they're doing you a favor, and act like you're bothering them. Overall customer service isn't very good either. Tried to deposit a check made out to my wife and myself. BOTH of us endorsed the check. They told us they couldn't deposit it because both our names weren't on the account. I have a checking account and Danville bank - they deposited it without any problem. However, when my son went to the drive up to get the check back, they didn't do anything to verify his identity. Seriously? That seems ironic. Talked to a person in lending last week about trying to get a loan to buy a truck. The woman I talked to wasn't very nice. She acted like I was bothering her. I think it's time to switch my accounts.

Have been there a couple times to make deposits for a friend. First time I went there I was the only customer in the lobby. There were 3 ladies in the front all registers were closed. One of them was actually working, but the other two were laughing out loud and talking the whole time. I waited for almost 6 minutes. No one acknowledged me at all. Not a peep. Second time there only two in lobby. Gentleman goes before me and teller is super friendly and smiley. I come up and she is drier than toast. I did not feel welcome.

They are really rude. They act like we as customers are a bother. Ever since Mary and Steve left, I really hate going here for banking. So definitely looking for a different bank.

the loan officers in this branch is very unprofessional on the phone and acts like thugs. I am highly disappointed in their services

Friendly staff. Easy to work with. Easy banking.